Return Policy We guarantee against manufacturers' defects for 14 days from the date of the delivery. Returns will not be accepted without a Return Merchandise Authorization Number (RMA). Refused Delivery: Returns falling under this category will be treated as Unwanted Returns, consequently they will be subject to a 20% restocking fee. The customer will also be responsible for the return shipping cost incurred by the action of refusing the delivery. Consequently, amount of refund will be issued less 20% restocking fee of the value of the merchandise and less shipping and handling fees both ways. All shipping and handling fees are non-refundable with an exception where we have made an error by shipping and incorrect item to the customer. If a customer receives defective merchandise, they can only exchange it. The customer pays for the shipping returning to us, and we pay for the shipping going back to you. We do not accept exchange or return after 14 days from the date of the delivery on all products. Shipping Standard Flat Rate Shipping Service applies to lower 48 States. Shipping to USA only. APO, PO.Box, Alaska, Virgin Islands, Hawaii, and Puerto Rico. PLEASE EMAIL US FOR SHIPPING RATES BEFORE BIDDING. We only ship to the PayPal ship to address, this address is the one you choose when you send in the payment. If this address changed , you must update it with Paypal before making your purchase . We will not be held responsible for shipping to the PayPal address when it is different from where you wanted it shipped . Its quite simple to update your address with PayPal before the sale and very complicated once the product has shipped to the wrong address so please make sure your PayPal and ship to address match.