Contact Us
Please Contact Us if you have any Questions about this Fancy Dress item, our policies, or anything else relevant, and we will respond as quickly as possible during normal office hours:
Monday - Friday 10am - 4pm
Please email through the messaging service on eBay. Thank you
Peaches Fancy Dress is part of Bluestone Online, who are a UK based VAT registered business
All prices quoted include VAT where applicable. VAT No. GB 945 3462 11
Bluestone Online Limited is a UK Registered Business. Company Reg no: 07001893
All the products we sell are in stock and available for immediate shipment direct to you.
If we do not have an item in stock, we will not list it on the eBay site.
We are committed to outstanding customer service and offer a 14 Day Money Back Guarantee.
Everything we sell has a minimum 12 months warranty.
We care about all our customers. Please see our Perfect Positive Feedback record
here
Peaches Fancy Dress which is part of Bluestone Online Limited
comply with all appropriate UK consumer protection legislation including the
Sale of Goods Act, the Distance Selling Regulations and the Trade Descriptions Act.
ALL MANUFACTURES IMAGES USED WITH PERMISSION
Original Images & Text © 2009-2014 Bluestone Online Limited. All Rights Reserved Worldwide.
We warrant and represent that the goods are as described in the above listing. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us and we'll be happy to help.
Payment
All major credit & debit cards are accepted through our Paypal.
For security all payments are made through Paypal.
VAT invoices are available on request.
Please email us and we will email the VAT invoice back to you.
Please See Our Perfect Positive Feedback here
We always give Positive Feedback for transactions, once we have received feedback.
If you have any issues with postage & delivery, compatibility or even product failure, PLEASE email us before leaving any negative feedback, and we will resolve for you as soon as possible.
All Items are Posted from Hertfordshire in the UK
Delivery in the UK is by Royal Mail Post. By buying this item you agree to this service.
Overseas Delivery to Europe is by Royal Mail Airmail, and takes 5 - 10 working days.
Your purchase will be dispatched the same day, using Royal Mail.
You should receive your item in two working days after it was dispatched to the UK.
And 5 - 10 working days to the rest of Europe.
PLEASE EMAIL US BEFORE LEAVING NEGATIVE FEEDBACK as there can
sometimes be problems or delays with the Royal Mail that are out of our control.
We will help as much as possible, if there are any problems with the delivery.
WE CANNOT BE HELD RESPONSIBLE FOR DELAYS CAUSED BY THE ROYAL MAIL.
ITEMS BOUGHT AT THE WEEKEND ARE SUBJECT TO A TWO DAY DELAY
~ DUE TO THE MAIL NOT BEING COLLECTED & SORTED AT THE WEEKENDS.
PLEASE ALSO ALLOW A FEW EXTRA DAYS FOR BANK HOLIDAY DELIVERIES.
All items are insured by the Royal Mail.
Returns & Refunds
If you have bought the item in error, and the package is completely unopened, then send it back to us within 14 days, with a note explaining, with your full name, eBay User ID, and your Paypal email address, and we will fully refund your Paypal account. You will be responsible for any returns costs, and we recommend using recorded mail. Please also email us to explain what happened.
If your item is faulty, please email us, and we will offer a replacement at our discretion.
Items can sometimes be damaged by the Royal Mail.
RETURNS ADDRESS:
Bluestone Returns
Bank House
Community Way
Rickmansworth
WD3 3FH
U.K.
If your item has been lost in the post, then we will dispatch a replacement item
following our confirmation checks with the Royal Mail. Please note we do not
offer refunds for items not received unless we are out of stock of that item.
We can not give a refund for an item that is correctly sent to the wrong address that you have
given to us. PLEASE keep your correct address in BOTH your PAYPAL & eBay accounts.
eBay asks all sellers to send items to the registered address in the buyers Paypal account.
Please email us if you wish the item to be sent to a different address.
14 DAY MONEY BACK GUARANTEE
