Few Important Terms listed below to avoid any confusion:-
a) All goods are made to order hence we will send ‘Time extension’ email tentatively within 24-48 hrs post purchase.
Before
we start the production the buyer has to click on ‘accept’ button mentioned in that email for auto updation of
the new ‘seller timelines’ by eBay software.
The eBay
software generated ‘bydefault’ production timelines & 'transit timelines' are
changed by all sellers depending on their production requirement and delivery
time depending on the transit time required by road.
The
quantity if we keep ‘zero’ than the listing do not get uploaded on eBay hence
the quantity available section is kept in random numeric number other than ‘0’.Hence
do not get confused with it.
Tentatively it will take 2-4 weeks in production
and 10-18 days in transit by road.If you are OK with it than only go ahead for
buying it otherwise kindly do not waste yours valuable time in refund process
by declining the time extension.
b) The delivery will be only ground floor and ‘open package delivery’ is not provided by the road cargo.
c)
Kindly also make sure that you check our terms related to ‘transit damage’ in our detailed ‘terms & condition’ section
(link below) to avoid issues at the later stage. The delivery is done by third
party cargo companies and we try to do as much as we can to avoid transit
damages and if that happens we have our pre-declared policies to suit any
genuine/reasonable buyer.
d) We do not do any customization via eBay other than ‘change in
polish stain’. For any change in polish stain you can immediately send us
message post purchase
through eBay for the stain change requirement and kindly make sure that you get our acknowledgment for it by email as
well. Otherwise those changes might not happen.
e) Few states require some taxes/paper work to be attached along with
the goods which is buyers responsibility. For detailed understanding kindly
check the ‘payment & shipping terms’ section.
f) Last but not the least kindly contact us before leaving any neutral/negative
feedback for
any issue. We try to solve it best in buyers favor if any issue is addressed to
us.
For Detailed 'Terms & Conditions' click below link:-
http://stores.ebay.in/Sunrise-Furniture-Mart/Terms-and-Conditions.html
For Detailed 'Payment and shipping terms' click below link:-
http://stores.ebay.in/Sunrise-Furniture-Mart/Payment-and-Shipping-Information.html
In some areas where there is no direct offices
of the cargo companies extra shipping will be charged.We will let you
know the extra shipping cost if any so that you can make your mind for accepting or canceling the order.In RARE cases NO delivery can be done to a NON Cargo branch area
if the Road cargo is unable to arrange the delivery further from their
nearest city branch office.Hence it is always wise to contact us for
confirming the delivery station for small district/towns or extreme
areas with weak delivery channel.But even if the buyer do not contact us
pre purchase we are always open for immediate refund if the delivery is
not possible.
For
example:- J&K except Jammu and North-East cities of India except
Guwahati have weak or no delivery channel by Road cargo from our city so
kindly cross check with us about the possibility of delivery before
making the purchase to avoid refund process.
Please keep your delivery
address and contact details updated before purchasing on
ebay.Incorrect/incomplete address/contact no. if provided can delay the
shipment and no blame should be given to us or cargo for this.
Also
special timing delivery on saturday/sunday or late hour delivery cannot
be managed by us as it is beyond our direct control.So please do not
demand us for such time/day bounded delivieries.You can though directly
arrange this with the cargo company on your own if that suits you.