Dyefor is a UK based fashion accessory and apparel brand. We design and manufacture all of our products from our Lincolnshire based studio. By continually re-investing in the latest equipment and software, we are able to perfect our manufacturing process and closely control each step in production.

Every Dyefor product is made-to-order and hand inspected. This approach allows us to consistently produce the highest-quality products, remain environmentally friendly by preventing excess inventory, and crucially, pay our employees a liveable wage.

We have over 2000 phone case designs, available across all major devices, making our range one of the most comprehensive you will find anywhere online.

We guarantee 100% satisfaction, or your money back.

At Dyefor, 100% customer satifaction is our goal. We want you to be totally happy. If you have a question or a concern then simply send us an eBay message and we aim to get back to you within 2 hours.

We know how important it is to get your response as fast as possible, that's why our expert customer service team are on-hand 24 hours a day, seven days a week. Even on national holidays!

Registered Address: Tainted Lips Ltd, 58 Westminster Drive, Grimsby, Lincolnshire, DN34 4TY.

Email: taintedlipsltd@gmail.com

• Amazing a credit to eBay and the best phone cases A****
• Fantastic seller. Item lovely and arrived quickly! Thank you!
• Brilliant came the next day!! X
• Love it! Great item and well packaged. Thanks!
• Brilliant. Super speedy delivery, great item. Many thanks
• Excellent service item as described ebay at it's best A+++
• Really great fit, design and feel on my iPhone 6. Thank you :)
• Fabulous. Thank you!
• Fast shipping, loved the case! Thanks! xX

We ship to every country in the world for free, with certain optional upgrades. Please choose your delivery option in the checkout. Delivery estimates and handling times are clearly calculated on each listing by eBay, and vary product by product.

• Q - When do you dispatch my item?
• A - All items are shipped within one working day. Any orders received over the weekend, or on Bank Holidays will be processed the next working day.

• Q - When can I expect delivery of my item?
• A - A full range of shipping services are available on the listing, delivery estimates are stated by eBay in the checkout and vary by product to product.

• Q - What delivery company do you use?
• A - We use various couriers for both UK & International Delivery, computed by our system based on weight, dimensions and service level.

• Q - I need my order sent to a different address to that on eBay, what should I do?
• A - we can only ship your purchase to the address you supplied through PayPal at the time you made the payment. This is a security measure, and under no circumstances will we amend an address after we have received your order.

• Q - How do I know if my item has been sent?
• A - Customers will receive email confirmation when their items have been dispatched. This will be reflected within your My Ebay.

• Q - I missed my delivery and now it's being returned to sender, what should I do?
• A - If any item is returned back to us by the courier we reserve the right to request re-postage costs should the item need to be re-posted. Should you require a refund, any outbound shipping will not be refunded.

• Q - I'm an international buyer, what shipping options do I have?
• A - You can choose your International shipping service within the listing. Options vary by product.

• Q - What is the return policy if the item I receive is faulty?
• A - We apologise in advance if this happens. We will either replace the item or refund you. Please contact us immediately via eBay message so that we can assist you as quickly and efficiently as possible.

• Q - What is the return policy on items that do not fit or are no longer required?
• A - You may return items that are unwanted or do not fit, with the exception of hosiery, underwear or makeup. Please send the item back to us in original packaging and packed neatly within 30 days of purchase in re-sellable condition. Please contact us via eBay message so that we can assist you with the return.

• Q - What is the return policy on items that need an exchange?
• A - We are unable to offer an exchange, replacements will need to be ordered online in the normal way, and the unwanted item returned to us for a refund. Please send the item back to us in original packaging and packed neatly within 30 days of purchase in re-sellable condition. Please contact us via eBay message so that we can assist you with the return.

• Q - I received the wrong item what shall I do?
• A - We apologise in advance if this happens. Please contact us immediately via eBay message so that we can assist you as quickly and efficiently as possible.