We answer all emails within 24 hours or less
except holidays. If we are away from our desk or it is outside of our normal
hours/holiday please leave your name, phone number, the item description/number
you are inquiring about. One of our experts will call you back with the
information.
Shipping:
The shipping calculator in eBay covers US and
Canada. If you need International Shipping please contact us for a quote before
bidding. We can provide rush shipping, please call for a quote. All orders are
shipped within 3 to 5 days prioritized from the date we receive payment, not
counting weekends and holidays.
Size and Weight:
The
USPS has a 70lb weight limit with dimensional restrictions.
UPS
has a 150lb weight limit with dimensional restrictions.
International
weight and size restrictions vary.
We
will ship your item the most cost efficient way.
We
do allow local pickup at our facility in Fort Worth.
Feedback:
If you feel you have received 5 star services
then indicate that in your feedback. If you feel like we could have done better
please contact us and let us know your feelings, we can’t fix it if we don’t
know about it. We do the best we can to get it right but with the vast
diversion of items we offer things can be overlooked. EBay does not provide
access to the details of the seller rating so we only see the numbers and never
the logic which could have been improved with a quick phone call or simple
email.