• All orders take 24 - 48 business hours for processing & shipping.
• We operate Monday to Friday & do not ship on the weekend or holidays.
• If you need expedited shipping, please send us a message only before you purchase. We will not be able to expedite anything after an order is already paid for.
• We ship UPS or USPS depending on your location. Most packages are shipped with USPS.
• With most orders you will be provided with a tracking number so that you can feel confident & comfortable with your purchase.

International Shipping
We are more than happy to offer combined shipping for our international buyers. Please purchase them one by one without paying and then request a combined shipping invoice before you pay. We will always offer the best rates for combined shipping. For single rates, please click on the shipping tab on the top of the page. The rates are listed there.

• You can only select the shipping option we offer. We usually ship with USPS first class mail or USPS priority mail.
• First class mail shipping time take about 2 weeks (could be up to 4 weeks) and there is NO tracking.
• USPS Priority Mail takes 12 to 20 days and has minimal tracking.
• Orders may be held by customs and that is not in our control.
• Please note that taxes, customs duty, and brokerage fees are not included in shipping fees, and if applicable will be collected by the carrier upon delivery. These charges are the buyer's responsibility.
• Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
• Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying. Customs fees are normally charged by the shipping company or collected when you pick the item up. These fees are not additional shipping charges.
• We won't under-value merchandise or mark the item as a gift on customs forms. Doing that is against U.S. and international laws.

• Frequently Asked Questions
  Shipping Information, Policies, Returns & Exchanges, Hours of Operation
• About Us
  About Our Company, Contact Information

• All products purchased from Army Universe may be returned within 14 days of shipping for a refund, less the shipping charges.
• You must e-mail us for a RMA before sending anything back. A return authorization is required for all returns.
• All items must be new, unused, and contain all original packaging and accessories.
• Returning a product that is not in resalable condition and/or without a Return Merchandise Authorization risks forfeiture of product.
• Some items cannot be returned and we reserve the right to deny any return for any reason.
• Refunds may take up to 10 business days to show up on your account.
• Buyer is responsible return shipping. Restocking fee may apply on some returns.