eBay Store Design
by Visualsoft
£32.34
The affordable basics can be upgraded with numerous accessories. The Roller City is provided with edge protectors having slots for fixing the ORTLIEB pannier carrying system. ORTLIEB City Roller Features
Specifications
Returns Policy Summary
We here at Scotby Cycles want you to be happy with your purchase. If you're not, just return the product to us, following the instructions below, and we'll exchange or refund it to the original payment method used to pay for the order. Incorrect or Damaged Goods Returns Process
Terms & Conditions Please see below for products excluded from this policy. If you're unhappy with your purchase, please let us know. Unless the product in question is faulty, we'd like this to be within 60 days of purchase. It's important that any unwanted item, unless faulty, is returned in a re-saleable condition. We'd expect this to mean that you've kept all original packaging and labels, and that it's undamaged and unused. In the event the goods returned have been used we may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We'll refund any original delivery charges you've paid if you return an entire order (UK orders only) at our standard carriage rate and will make the reimbursement no later than 14 days after the day we receive back from you any goods supplied. To exercise the right to cancel, simply complete the enclosed returns form and return the unwanted goods to us no later than 60 days after initially receiving of those unwanted goods – this date is based on the date the courier responsible for delivering the goods reports that the order has been successfully delivered. We will exchange your goods or reimburse to you (by the method used to pay for the original transaction) the amount in relation to goods to which the return request applies. We will action your exchange or reimbursement no later than 14 days after the day we receive back from you any goods supplied. Excluded Products Products excluded from the policy are generally items which have been customised specifically for you and items in which personal hygiene is an issue such as under layers and under ware. This policy does not affect your statutory rights. Warranties The vast majority of the goods we sell are covered by a full 12 months manufacturer's warranty which is honoured to the original owner, please contact us if you have any possible warranty related issues prior to sending anything back to us. Please ensure in the interests of hygiene if you return your item of clothing for warranty that it has been cleaned beforehand - it's only fair to our staff and the staff of the garment manufacturer who will look after your warranty request. Any heavily soiled items returned to us will not be processed and you will be entirely responsible for collecting the item from our store here in Carlisle. If you have any further questions please don't hesitate to contact us, we're always here to help. Our order cut off time is 11:30 Mon-Fri and orders placed before this time with express shipping such as Royal Mail Special Delivery or DPD 24 will be shipped that same day. Royal Mail Tracked 48
Royal Mail Special Delivery
*Customers located in the Highlands and on offshore Isles (excl. Northern Ireland) are excluded from this service policy. DPD 48/24 Express
Scottish Highlands, Northern Ireland, Isle of Man and Channel Islands Scottish Highlands Offshore Islands If you have any further questions please don't hesitate to contact us, we're always here to help. Combined Postage However if you checkout multiple items individually we cannot do this as our order system will receive multiple orders from eBay and create multiple shipments. International Services Western Europe: 3–5 working days* * Please allow up to thirty working days for delivery as unfortunately we cannot launch delivery investigations the the Royal Mail for packages using this service until that time has elapsed. ** We're unable to provide tracking for packages going to Cyprus, Norway, China, Israel, Indonesia, Mexico, Russian Federation, Serbia, Turkey, Ukraine, Bahrain, Qatar, Oman and Taiwan Import Duties If you have any further questions please don't hesitate to contact us, we're always here to help. Feel free to contact us at any time with questions you might have about any of our products or services - we're always happy to help! Sales Advice & Support You can contact us via eBay (just click the 'Ask a Question' link below the product price within the product description - we check our messages once a day (Mon-Fri) so we'll get back to you ASAP, if you need to get in contact with us more quickly you can, give us a call, email us, fill out our online contact form or better still if you're local then why not visit our store in person. |