Features

Shipping

Monster processes orders within 1-2 business days when orders are placed Monday through Friday. Orders placed on weekends, will start processing the next business day. We offer FREE Ground Shipping on orders, allow for 5-10 business days transit.


We ship within the United States. We are not currently shipping international.


Please allow for more transit time when shipping to an APO/FPO address. 

Terms & Support

Return Policy:


Monster's return policy allows for Products purchased directly from the Monster Products eBay Store to be returned by you after obtaining a Monster return authorization number (RMA) during the 30 day period following date of shipment by Monster for a refund of purchase price actually paid. If you have received damaged, defective or incorrectly shipped merchandise please notify Customer Service within 30 days.

 
The RMA number may be obtained by calling Monster's eBay Customer Service Department or by email, and must be noted on the outside of the returned Product's container. Products must be returned in the original packaging.

 
Shipping and handling charges are not refundable. Damage and missing part restocking fees may apply. RMAs are valid for only 14 days from issuance. You are responsible for and must prepay all shipping charges and you shall assume all risk of loss or damage to Product while in transit to Monster. If you return Product to Monster (i) without a RMA from Monster or (ii) beyond the 14 day issuance period, or (iii) without proper packaging, Monster retains the right to either refuse delivery of such return or charge you a restocking fee.

 
Please allow up to 1-3 business days for Monster to process a refund(s) of canceled orders that have not been shipped and 5-7 business days for items returned with an RMA number. Due to the variances of your financial institution?s policies, additional time may be needed for funds to post back to your account.

 
Limited Warranties:


Monster makes no warranties except those stated in the Monster limited warranty cards accompanying the Products. MONSTER EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MECHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY IMPLIED WARRANTIES OF NON-INFRINGEMENT. 
For Full Terms of Sale click here

Payment

We accept payments with PayPal.





Sales Tax is collected for the following states: WA, CA, NV, NJ, TX, MN, FL, IL, MI, NY, and PA.

Contact

For order status, please check your My eBay console or we are can also be reached over the phone. Our customer service department is available Monday through Friday from 8 AM to 5 PM Pacific Daylight Time. We are also here to support any questions you have on our products and we are delighted to assist you.