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SHIPPING RETURNS PAYMENT

We aim to dispatch all online orders within 1-2 business days. Please note as we get closer to Christmas delivery times by Australia Post and courier companies will be delayed.


We provide tracking numbers on all deliveries for you to track your delivery.

In the unfortunate circumstance that your product is faulty please contact us for assistance. Please note this offer is only available within 14 days after delivery.


Please note we do not refund if change your mind, however we can provide a store credit.

Please note that payment is required before we can ship any products. Payment can be made via Credit Card or Paypal.

ABOUT OUR COMPANY

The Christmas Elves is a proudly 100% Australian owned and operated shop. The Christmas Elves have been servicing Melbourne's Christmas decorating needs since 2010. With a passion for Christmas and a flair for decorating you can be assured our trained Christmas Elves team will make your Christmas special. We travel the globe looking for quality decorations at affordable prices, and offer an extensive range of items under the one roof, making The Christmas Elves the largest Christmas specialist store in Australia. Our stores are decorated with Christmas trimmings making it a joy to shop in a Christmas wonderland. We haven’t forgotten the lighting enthusiasts either. With Connectable Christmas lights and a dedicated Christmas lighting section you will be spoilt for choice. Be sure to view Christmas Elves range of lifelike Reindeer, Polar Bears, Penguins, Seals, Huskies and more.