PAYMENT POLICY
All U.S. orders under $10,000.00 may be paid by PayPal or major credit card. Please note: All duties and taxes are the sole responsibility of the purchaser. Contact your local customs office PRIOR to bidding - purchasing for information and an estimate of duties and taxes. We cannot ship as GIFT or at a FALSE value. All international orders returned to DeMesy because the delivery was refused or the duties and/or taxes were not paid will incur a 5% restocking fee.
REFUNDPOLICY
Refund payments made via bank wire transfer are subject to fees assessed by bank services. All payments must be made in US dollars. All refunds will be made in US dollars. We are not responsible for and will not compensate for any fluctuations in currency exchange/conversion rates.
RETURN POLICY
Any PRE-OWNED watch purchased from us may be returned, provided that you notify us of your intention to do so within three (3 ) days of receipt of the order, request a Return Authorization number, and return the item immediately, in the condition in which it was received, including all boxes, books, papers, hang tags, etc. The merchandise MUST BE RETURNED VIA UPS AIR EXPRESS (overnight), insured for the full purchase price. The Return Authorization number must be noted on the outside of the package. Any item returned without a Return Authorization number will not be accepted. We will not be responsible for responsible for lost packages. Upon receipt of the returned item, in the condition in which it was sold, we will refund the purchase price, less shipping.
Unfortunately, NIB (New In Box) or UNUSED watches are not eligible for our return policy. This is to insure that what you are receiving is 100% unworn in factory original condition. We want you to know that these items have not been sent out, worn and returned. When you see any item listed as unused or new, you can be confident the piece you are receiving is in factory mint condition.
The return privilege does not apply to special ordered items or custom work performed in addition to the listing. All custom or special orders are final.
Refund payments made via bank wire transfer are subject to fees assessed by bank services. All payments must be made in US dollars. All refunds will be made in US dollars. We are not responsible for and will not compensate for any fluctuations in currency exchange/conversion rates.
If you have any questions regarding our return policy, please feel free to ask.
OUR GUARANTEE
Each watch sold by DeMesy Fine Watches is carefully inspected by our team of in-house watchmakers with decades of experience with even the most complicated timepieces. We stand behind every watch we sell and unconditionally guarantee the authenticity of them. All watches are fully serviced and inspected prior to being sold. All of our contemporary watches include a full one year warranty from date of purchase. Vintage watches and pocket watches come with our 90-day warranty. This warranty covers any mechanical issues including timekeeping or malfunctions. Warranty does not cover broken crystals, damage caused by water or any damage caused by abuse or neglect.
ABOUT US
We have been in business since 1987 and our focus has always been the purchase, restoration, and sale of fine timepieces. Company founder Joe DeMesy is a recognized expert throughout the world in Patek Philippe and Rolex timepieces, and has co-authored a series of price guides, which have become the standard reference for both collectors and dealers alike. For further information and more details regarding our company please click the following link to view our "About Us" page.
CUSTOMERSERVICE: 800-635-9006 9am-5pm CST Monday - Friday
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ALL ITEMS ARE SUBJECT TO PRIOR SALE