eBay

阿凡达Z008配件--F103-18上风叶马达+F103-19下风叶马达(F01747+F01746)F02056

After-sales service commitment

The following commitment is superior to ebay/payapl

We have dozens of multiple online shops and entity companies, Always, we are devoting ourselves to provide the lowest price to our customers, meanwhile, we lay more emphasis on offering the best products and service. Hope our professional team can give you a pleasant and satisfying shopping experience.

 

 

 

 

 

 

Quality problems within 7 days after arriving(incorrect use excluded)

1.Upon items being returned

seller's commitments

Buyer choose to send the condemned items, after seller receive the items returned and make sure that it is the quality problem, the defective item will be refunded or exchanged as buyer requested.Seller will pay the postage as well, Return shipping fee reimbursement is 1- 35% of the defective item's price up to a maximum of $40.

buyer should offer

1return for exchange

1.photos of the shipping receipt (the return shipping fee reimbursement will be processed according to the receipt)

2.products that need return for exchange

2return for refund

1.photos of the shipping receipt(the return shipping fee reimbursement will be processed according to the receipt)

2.original package

3.all the products in the package

2. Buyer unwill to return items

seller's commitments

seller can afford 1- 35% of the defective part's price up to a maximum of $20 as compensation (depend on the extent of damage)

buyer should offer

certificate to prove the problem,such as :

1.photos or video of our original package

2.photos or video of the defective products

3The photos, video or screenshot showing the mal-function of the defective item(s)

 

 

 

 

About RC helicopter RTF

seller's commitments

these products are special and vulnerable on the fly,If only it is not badly damaged (Not be crashed or worn down) , seller can accept return for exchange or refund within 7 days

Seller will afford the postage for resending

Buyer should offer

1.buyer should cover the return shipping cost

2.provide photos or video as evidence

3.send the original package and all the parts in the parcel to seller

 

 

Problems caused by buyer's incorrect usage

seller's commitments

seller can offer maintainance for free

buyer should offer

1.buyer can just cover the cost for the replaced parts

2.buyer cover the shipping cost both ways

3.buyer cover the customs duties and other fees (if necessary)

 

 

 

 

Return For Unsatisfied Products

seller's commitments

If buyer is unsatisfied with the product,seller can accept return within 7 days of receipt for a full refund or an exchange

Buyer should offer

1.buyer cover shipping cost both ways

2.buyer cover customs duties and other fees (if necessary)

3.buyer should make sure that the items sent back is in the original package, and the merchandise is in the same condition as it was on arrival.

 

 

 

 

 

 

 

 

customs duties

seller's commitments

Paying tax is every good citizen’s obligation, as the customs duty policies are different in different countries, seller can not guarantee for 100% free tax,some of the parcels might be held by customs for casual inspection and the customs may ask for tax.

Taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Seller does not take responsibility for the tax and cannot accept negative/neutral feedback or low score DSR (<5) or case for this reason,

Buyer should offer

Please check with your countrys customs office to determine what these additional costs will be before biddingbuying.

buyer can leave a message to tell seller something about the description of the content and product value seller can declare to the customs, so buyer can have the parcels pass the customs quickly and pay proper tax if necessary.

If there is any problem with customs clearance,pleace contact the seller for help immediately.

 

 

 

shipping method

seller's commitments

Total price < 15usd will sent normal post, add 2-3usd for a tracking number,  >15usd by registered mail for free

Gross weight >2kg, size > 90CM, send with 2 parcels/ EMS or others express delivery without special notice.

Buyer should offe

Buyer should contact seller before shipping if there is any special requests

 

combine shipping

seller's commitments

If several orders are for the same buyer and to the same shipping address,seller will ship them together.

Buyer should offer

Buyer should contact seller before shipping if there is any special requests

 

 

 

 

 

 

 

shipping time

seller's commitments

1.To other countries is 20-40 days by normal post or registered post.

2.If shipped by EMS or other express delivery,the shipping time is 5-15days.

3.During the rush season (such as ChristmasChinese Spring Festival and other important Festivals) and holidays (including unforeseen delays) the warranty period will be extended, we need your understanding, thank you.

Buyer should offer

If buyer still cannot receive parcel after 40 days, please feel free to contact the seller to find a solution together, please believe that communication is always the best way to solve problems,you won’t be disappointed, thank you.

Dear buyer, Thank you for your support and cooperate all the time. We are devoting ourselves to offer the best products and service,if you are satisfied with our products or service,please leave us a positive feedback or 5 score DSR.Your support and trust is extremely important to us,thank you!

Notice:

The commitment above is just for situation that buyer does not report problem to ebay or paypal( does not open caseleave negative or netural feedback or low score DSR). if buyer escalate the dispute,we will have to solve it according to the rules of ebay or paypal.Thanks for your understanding!

Every dear buyer, thanks for your cooperation and understanding about the following warm tips

When u encounters the following situations, pls do not open any case or leave negative feedback without communication.

1.    When u get a email from eBay that we infringe eBay new policy, then our items are forced to be ended.

2.    when u haven’t received the parcel

3.    the item u get is defective

pls send me a message, we can resend or refund to u to guarantee your interest. Pls trust me; we can solve any issue through communication.

No Sales Tax is Required

 f02056 

 

 

 

f02056-1

Product  Description :

For :Avatar 4 channel RC Helicopter

Packet content:

1 X A Main Blade Motor

1 X B Main Blade Motor

 100% brand new

During or after the seller fulfills the service, buyers can’t open any case, negative or neutral feedback, even the low DSR (<5). If not satisfied with our service, pls consider about before making an auction. Thanks for your kind cooperation!

Shipping time

Delivery Time Rate

Working days (not including holiday)

6-10

11-15

16-20

21-25

26-30

31-40

Saturday+ Sunday+ Working days

8-14

15-21

22-28

29-35

36-42

43-56

United StatesAustraliaJapan

5.10%

40.10%

39.60%

14.50%

0.70%

0%

United kingdomFranceGermanyCanadaSpain

3.50%

25.00%

47.90%

20.90%

2.70%

0%

Italyother developed countries

0.00%

10.20%

18.20%

32.30%

35.80%

3.5%

Brazil

0.00%

5.20%

18.20%

27.30%

41.80%

7.5%

Russian ,other remote countries

0.00%

5.20%

18.20%

20.30%

40.80%

15.5%

1. If u still get nothing before deadline, pls contact me first.

2. If u expects to receive soon, pls purchase in local shop or pay higher express fee.

3. If still not receive items at the deadline, and agreed to refund after negotiation, buyers should pay 40% of the total price.

4Total price < 15usd will sent normal post, add 2-3usd for a tracking number,

         >15usd by registered mail for fee

5Gross weight >2kg, size > 90CM, send with 2 parcels/ EMS or others without special notice, if do, pls contact me before purchase.

6. if have special request, pls contact with the buyer in advance.

7.Discount policy: mass purchase, pls advise, accept combining shipping, offer shipping discount

8. Tax will be on buyer’s account. If rejected for the tax, the buyer should bear round-trip freight 

All products have been strictly tested before shipping. But if they are defective, we will offer services as follows:

Solutions for quality problems(including damages in transportation and so on)

solutions

after receiving

details

people applied for

refund for quality problems  

in 7 days

Buyer should return the product as it were, including  the

Packageand pay for the return cost. The seller will offer full refund after receiving and checking.

Retailers

Total cost less than $30

in 7 days

  If buyer is unwilling to send back the product for exchange, buyer should pay 40% of the total price (including freight) for the cost of registered and package fee, or refund the buyer 60% of the total price.

Retailers

Buyer agree to exchange

Products or the total cost is more than $30

In 30 days

Buyers should pay the return cost and seller pay for the

Cost for the new product if replacement is needed.

Retailers and wholesalers

remarks

Buyer should provide photos or videos or other convincing  materials for the quality problems he/she referred to

The solutions above are not suit for products that are easy to be destroyed or used.