We ship to PayPal Confirmed Addresses ? please double check your shipping address. For faster processing of your order please make sure your shipping address is confirmed & verified with PayPal.
- All payments must be made within 3 days of purchase if immediate purchase is not required.
- ECHECK orders will be processed once the payment clears.
- All UPS (United Parcel Service) shipments require a signature upon receipt. Without a signature, the delivery will not take place
- Our shipments are made Monday through Friday only. We do not ship on weekends or US holidays. Our handling time is usually 2 business days (not including holidays or weekends).
- International buyers are responsible for custom duties, taxes and/or tariffs charged by the customs in your country. Unfortunately, we cannot estimate the duties, taxes and/or tariffs as they are determined by the customs in your country. The item or shipping cost does NOT include the duties, taxes and/or tariffs. Buyer is responsible for these charges at the destination. Also note that transit times are longer for international shipments and may constitute for delays by customs at destination.
Canadian / International buyers please note:
· Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
· Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
· These charges are normally collected by the delivering freight (shipping) company or when you pick the item up. Please do not confuse this for additional shipping charges.
Any questions or issues regarding our merchandise, or your order, should go through "Ask Seller a Question" or "Contact Seller" option in “My eBay”. This method will insure a prompt response (Allow Two Working Days) and that your issue, as well as our response, does not wind up in the spam folder.
Returns Policy
There is a 7-day return policy for our products. Carefully inspect the items upon receipt. Claims for refunds or exchanges must be documented and communicated to us prior to the final approval process taking place. All items received without a pre-approval will be returned to the sender, at their expense
New, unused, sealed items purchased within 7 days of delivery qualify for a full refund. Items must be returned in their original product packaging. This policy begins on the day of receipt of the product, and must be in Wuzbee possession within the 7 days allotted. Any item received over the 7 day return/exchange period will be returned to the customer by Wuzbee. All our Bluetooth wireless headsets are covered under the manufacturers' limited warranty which is included in your purchase.
A restocking fee may be charged for the following reasons:
· All opened items which are non-defective will be subject to a minimum 25% restocking fee which is determined by our return department.
· A restocking fee may also be charged if the return is not due to our error. All Shipping charges are non-refundable.
· We recommend our customers to research items prior to purchase to determine compatibility with their wireless devices. A restocking fee may also be charged for incompatibility issues.
· A restocking fee will be charged for all opened Bluetooth headsets, irrelevant of the condition they are sent back in.
Keep your purchase, accessories and all packing materials in new condition to avoid any restocking fees. All returns are subject to inspection. All exchanged/ returned merchandise must be in original factory carton, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories. Please do not tape or write anything on the item or the original manufacturer's carton. In some cases, we may charge you and reduce your credit for the replacement of damaged, altered, missing, written-on or taped-on contents or cartons.
Return freight is the sole responsibility of the consumer.
As a Wuzbee.com valued customer, you can confidently place your order secure in the knowledge that it will be delivered on time and complete.
Feedbacks
We leave a positive feedback on receiving a positive feedback. If you have not received a feedback within 3 business days of leaving feedback, please contact us immediately.
We attempt to resolve ALL issues with the best possible options for the customer. Rather than leave a negative feedback on your purchase experience with Wuzbee, we request that you please contact us immediately first, so that we can assist you and turn any negative thoughts, into positive ones. Always make certain to check your eBay email id, as well as your spam folders for a response and solution from us.
A negative or neutral feedback implies you have accepted the transaction and do not wish to communicate or expect any further action. We pride ourselves on our service, products and support to all of our customers, and our positive feedback has always been exemplary
Our ongoing motto has always been: Our Customer satisfaction is guaranteed
Wuzbee.com was established in the mid 1980's, during the birth of Cellular Technology. We have been a leader in wireless handsets, PDA's, as well as all types of wireless accessories to match and suit every need.
Customer satisfaction guaranteed!
Wuzbee.com means GREAT savings on cell phones and accessories!
