Payment must be received within 7 days unless otherwise arranged prior to purchasing.
Australian Buyers: Payment by Direct Bank Deposit is preferred but I am also happy to receive payments via PayPal or PayMate (Visa and Mastercard both accepted), or Australia Post money orders. Local pick up from Mount Waverley is welcome, although please contact me prior to purchase to ensure a convenient time can be arranged.
International Buyers: Payment using PayPal or PayMate is preferred and must be made in Australian dollars (Visa and Mastercard both accepted). International money orders and bank deposits must also be made in Australian dollars as I cannot accept overseas money orders drawn in a foreign (non AU$) currency. Please note, it is advisable to find out what fees might be charged by your bank or financial services provider for sending international money orders or telegraphic transfers.
Shipping Information: Costs and options are detailed in the relevant tab at the top of the listing description. I am more than happy to combine shipping on purchases within a 5 day period and postage discounts will be applied automatically when you go through Checkout. Alternatively, you may request an Invoice. All items will be shipped within 3 business days of receiving payment and I will email to advise once your package is on its way. Express Post packages will always be sent within 1 business day - guaranteed!
Returns & Refunds: I will cheerfully offer either a replacement or full refund if the item you receive is faulty or different than described. As refunds and replacements may require the return of the item and its original packaging within 7 days, please contact me straight away if there is any problem with your purchase. Naturally, in the case of faulty or incorrectly described items, your return postage costs will also be fully refunded. (Please note, some listings do specify a "100% Money Back Guarantee" returns policy in the description which will be honoured when items are promptly returned unworn and/or unused.)
Please don't hesitate to email me with any questions or requests for combined shipping quotes prior to purchasing and I will do my very best to answer them within 24 hours. |