We are an honest couple who has always strived to build our business on honesty and integrity. We do our absolute best to depict our items for sale as accurately and completely as possible. We never would misrepresent or sell an item we knew was defective, broken or not as we claim it to be. Sometimes we make mistakes, we are human too. As many of the items we sell are pre-owned our idea of condition and others may differ. Also it seems alot of the newer items these days made overseas break more frequently. Even brand new in the box. If you receive an item from us that you are not completely satisfied with in any way please contact us as soon as possible. We strive to do whatever it will take for you to be satisfied with your purchase. We too work hard for our money and want as much value that we can get for what we spend. We believe in the general honesty of people and will always give our customers the benefit of the doubt.

When you decide to buy an item from us we ask that you complete the paypal transaction as quick as possible. If you are not able to complete the transaction within 3 days please send us an email to let us know what your plan is. We are very understanding and are willing to work with anyone as long as they communicate to us their intentions, we‘ve been there too.

We have no control over transit times or any delays once the shipment has been picked-up or dropped-off with the carrier. If you live closer to the west coast (we’re in the east) and we provide ‘standard’ shipping your item will be coming by truck. We have found that it generally takes FEDEX 5-7 days to truck the merchandise across the country. We have found FEDEX to deliver the next day from our location to many locations in the northeast. If we charge you for ‘standard’ shipping and ‘expedited’ is within a few dollars on the high end…we generally will pay the extra money to give you better service.

We give you our word that we will ship all orders no later than the next business day (M-F). 7 out of 10 times we ship the same day as a bonus to you. We feel when a person buys something they want it quick, we know we do. We cannot be responsible for any delays due to incorrect orders, mailing address not recognized/accepted by the postal system, alternate address specified in comments/email and other unforeseen circumstances.

An email with your Tracking/Delivery Confirmation number should automatically be sent to you at your Paypal email address that was used for payment. If you have not received your tracking number on either eBay or Paypal email, please check your spam folder.

Note that some carriers such as USPS Priority Mail shipments only provide Delivery confirmation Number and tracking information may not be updated until a delivery attempt has been made.

Feedback is very important to us. Please do NOT leave negative or neutral feedback without contacting us first. Our goal is to achieve a 5-star rating in all the areas and should you feel otherwise please contact us first as a courtesy.