Dune Outlet is pleased to refund unworn and unmarked goods with the original packaging and box, in a re-saleable condition accompanied with the purchase invoice within 14 days of the purchase date.
In accordance to your rights we will be pleased to refund any justified complaints where goods are found to be defective or damaged.
Unfortunately we are unable to provide refunds if the goods have been worn or you have changed your mind. You will not be entitled to a refund if the goods have been damaged after purchase.
Unfortunately we are only able to offer a refund service, so please return your goods and re order.
Please ensure you obtain proof of posting when returning goods.
Returns are free on any faulty or damaged items.
After we are in receipt of the shoes, please allow 1-2 working days for your refund to be issued.
You will be refunded in full by your original payment method.
IMPORTANT NOTE - Any items purchased at our Dune outlet store on eBay CANNOT be returned or exchanged at ANY DUNE STORE OR CONCESSION worldwide.
Returns Address:
Genie & the Geek,
Studio House,
40 Invar Road,
Swinton,
Manchester,
M27 9HF. |