Before you place an order, please kindly make sure that you have a paypal account & Paypal confirmed address.

We accept PAYPAL payment only.

item will be shipped within 1 business days ( Excluding Weekends and Public Holidays) after your payment clear

U.K. Domestic

• Domestic Packages are shipped viaRoyal mail 2st Class from our stock in Birmingham, U.K.
• It usually takes2-3 businessdays to arrive within UK.
• We ship to Paypal confirmed address ONLY. Please make sure your address in PayPal is matched with your shipping address before you pay.
• Sorry but we are not responsible for service transit time. Transit times are provided by the carrier, exclude weekends and holidays, and may vary with package origin and destination, particularly during peak periods.
• If you do not receive your parcel during normal period, please contact us first via eBay or email. We will be glad to track it and solve it asap for you.

E.U. International

• E.U. International shipping usually takes between 4-8 Business days for delivery, in some rare cases, it could take up to 8-10 business days.
• We are not responsible for import duties taxes and customs fees.
• We ship to Paypal confirmed address ONLY. Please make sure your address in PayPal is matched with your shipping address before you pay.
• If you do not receive your parcel during normal period, please contact us first via eBay or email. We will be glad to track it and solve it asap for you.

No combine postage service

As postage is charged by volume but not the number of parcels, we do not combine postage.

We appreciate your understanding.

ES.LEDLIGHTING_OUTLET is a trading Ltd. We will always offer excellent quality items and excellent service for every valued customers.

If there is a problem with the item or delivery then please do not hesitate to contact us before leaving negative feedback as we would love the opportunity to make things right.

Hope you can leave us positive feedback and 5 star DSR (detailed seller ratings), which is really important to us.

Thank you for your business!

• All of our item comes with 30 days satisfaction garrenten & full one year warranty.

  Return Policy

  Returns are permitted and must be initiated by the buyer within 30 days from the date of purchase In order to return an item you must contact us to request a Return Merchandise Authorization Number (RMA). All non-defective, undamaged products are subject to a 15% restocking fee (except where prohibited by law) if returned opened or in a non-factory sealed box. There is no restocking fee for damaged or defective products. Shipping and handling fees are absolutely non-refundable.

  Your return must include the following or it will be rejected by our warehouse and returned back to you:

• Original packaging.
• All accessories and parts.