Shipping Policy
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Return & Warranty
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1. Items shipped to confirmed USA address only by USPS, if address different from your PayPal address is requested please contact us ASAP within 6 hours after order.
2. If items are not delivered or sent back to us due to the wrong address offered or late inform of different address for delivering, buyers should pay for the loss or postage for resending.
3. Items will be shipped within one day after payment is completed. And will arrive:
USPS First Class Mail: 3-6 business days
USPS Priority Mail: 2-4 business days
4. Please contact us if you want discounts for combine shipping.
5. Local pick up is not available.
1. We accept PayPal only.
2. Payment should be completed within 4 days since auction closing. Or unpaid dispute will be filed to close the transaction.
1. If you want to return items, do not send back by yourself without contact us. An RMA number is needed, or we won’t solve the issue and buyer should take responsibility for the consequences.
2. Please contact us within 7 days if you want to return your item because of changing mind. Partial refund will be given. Buyer pays the return postage. 15% of total amount will be deducted when refund which is for packing and shipping fee.
3. We offer replacement if item gets defective within 30 days since delivered. Specific description or pictures concerning the problem are needed.
4. If item gets defective within guarantee period. Buyer can send the item back for repairing. Buyer pays for all shipping fee. Repairing will normally takes 1-2 months.
5. All refund and replacement will be processed within two-three business days after we get the return package.
1. Your satisfaction is our priority. Please contact us if you have any problem or dissatisfaction.
2. We will resolve every issue for you and amke every effort to meet your satisfaction.
1. Here you will get FIVE STAR customer service; Here you will get items of high quality at low price.
2. If you have any question about our items either before or after sale, please contact us.
3. Work time: Monday to Saturday.
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