Feedback:

Dear buyers, we appreciate your business, if you are satisfied with our products and service, please rate the details of the transaction (Detailed Seller Ratings) on eBay with a "PERFECT 5 STARS" and leave us a positive feedback. Our system will automatically do the same for you.

If you are not satisfied with the transaction, please contact us before you sumbit your evaluation. We believe that everything could be solved by communication. We will be here to offer the best service for you.

Contact Us:

If you have any question or problem with our products, please contact us via the eBay Message System.

To e-mail us, please click the Ask a question.

We will reply your mail within 24 hours normally. sometimes have a little delay due to the weekend or holiday. If you can't get our mail after 48 hours,please check your spam or contact to us with other mail address or via ebay.

Shipping:

1. We ship to PayPal address only. Pls. make sure your address in PayPal is match with your shipping address before you pay. However, if you have any changes, please send an email to us before you pay.

2. Standard Delivery Time (weekends and holidays are not included)

• 7-15 working days   United States

• 14-24 working days  United Kingdom/Australia/France/Canada

• 30-60 working days  Italy/Russia Federation/Other Countries

Return & Replacement Policy:

1. For any exchange, we need the original receipt or a record of the purchase in our system, and the product must be in its original condition, including the box, packaging, and all the accessories. PLEASE contact us for return address BEFORE you return the product.

2. Please be advised in all cases, buyers pay shipping at their own cost to return products for exchange. We will be responsible for the postage of replacements.

3. Returns made for non-defective merchandise will be charged a 10% restocking fee. We reserve the right to not accept non defective items back.