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SHIPPING, PAYMENT DETAILS AND RETURN POLICY

        

Please expect up to one extra day to install Windows 7 Professional /Home Premium onto the system before the item will be shipped.  

We include a legitimate backup disc of Windows 7 Professional /Home Premium with this option as well.               

    

TERMS OF SALE

   

ALL items sold through Reclamere Inc are in 'used' condition , unless noted otherwise in auction descriptions.

Any imperfections affecting the item's appearance will be noted in the item description.

We list only what we know about the item and cannot make any guarantees beyond that.

                                                   

SALES TAX

   

By law, we are required to collect 6 % sales tax on all auction items with a delivery address in Pennsylvania.

                                                   

FIRST TIME BUYER

   

Reclamere sells a variety of merchandise at the lowest prices possible.

Our technicians are unable to spend a great deal of time testing and checking each item

We do bench test each units hard drive, memory, video and network port to insure full functionality unless noted otherwise in the listing details.

                                                   

SERVICE AND SUPPORT

   

Even with many satisfied customers we must point out that this is not a retail store.

We  offer a 90 day DOA warranty on items that have been purchased with Windows 7 Professional.

If an item has not been purchased with Windows 7 Professional we offer a 30 day DOA warranty only.

We do offer limited customer support available by phone or email.

If you have an issue with an item you have purchased or have a question, feel free to contact us by phone at (814) 684-5505

Our store hours are Monday - Friday 7:00 A.M. to 3:00 P.M EST

We are closed Saturday and Sunday but will strive to answer any questions you have as soon as we can

                                                   

SHIPPING AND INSURANCE

   

Shipping quotes are based on the actual published rates currently charged by Fedex.  

Shipping charges include Handling/Packaging.

Canada buyers who choose UPS will be charged additional brokerage/duty fees from Fedex upon delivery.

                                                   

SHIPPING DESTINATIONS

   

Reclamere ships worldwide from its facility.

Excluded locations we will not ship to include Africa, Canada, China and Sri Lanka

                                                   

LOCAL PICKUP

   

Due to the nature of our business, we do not permit local pickup.    

                                                   

EXCHANGE POLICY

   

Reclamere sells items in various conditions, from brand new to used/refurbished and parts only.

Please make sure you always read the condition of each item prior to bidding.

All DOA Warranty claims must be made within 30 days from receipt of product.

Reclamere will make every attempt to satisfy the customer with an exact replacement unit.  If this is not feasible, Reclamere will substitute an equal value unit.  

Any warranty, written or implied, does not extend beyond the continental United States.

                                                   

EXCHANGE OF INCORRECT ITEM

   

In the event that a customer receives an item different than the item that appeared at auction, Reclamere will make arrangements for the incorrect item to be exchanged.

In order to receive this exchange the customer must contact Reclamere for an Electronic Return Label.  Once the item is shipped back in the same condition that it was received the correct unit will be shipped out.  

All exchange claims must be made within 30 days from receipt of product.

                                                   

SHIPPING DAMAGE

   

Reclamere sells items in various conditions from new to Refurbished.   

In the event that an item is damaged, Reclamere is not responsible for any filing of claims or any loss in shipping.

Reclamere is also not responsible for any refunds to be made due to damaged items.

To be on the safe side, we HIGHLY recommend that you purchase shipping insurance so that your item is covered.  

                                                   

INTERNATIONAL BUYERS - PLEASE NOTE:

   

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.   

Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

Customs fees are normally charged by the shipping company or collected when you pick the item up. These fees are not additional shipping charges.   

We won't under-value merchandise or mark the item as a gift on customs forms. Doing that is against U.S. and international laws.

                                                   

RESTOCKING FEE

   

Buyers who pay for an item and request to cancel their order after payment, will be subject to a 20 % restocking fee.   

All returns due to compatibility issues will be subject to a 20% restocking fee.