Payment:

1. Paypal is the only accepted paying method in our store.

2. Buyers are responsible for additional COD charges, VAT, Custom fee and Duty for importation if there are any. Because, our prices are unable to include above fees, as the custom policies are different in every territories. But, we'd like to assist you to receive the goods smoothly if there are anything we can do here. 

Shipping:

1. Goods will be shipped out within 1-3 business days after payment arrived us.

If your shipping address is in United States. Then, your goods will be shipped out by the United States Postal Service (USPS), which tracking number will be shown on eBay. And, usually it takes 10-15 days shipping time.

2. Goods will be shipped out by Hong Kong or Singapore Air Mail Service to Outside of the United States as "gift". And we'll provide you the free tracking number if your order value is above USD$30. (Not to Italy, China and Hong Kong)

3. The shipping time to worldwide usually takes 15-45 business days. Please don't make the order if you don't want to wait. Rarely happens delay, but the weather, custom clearance, holidays, political and society situation, etc effect it. 

4. Different Regions:

10-25 business days to US / CA/ UK / AU / NZ

15-35 business days to Europe (Except Italy) / Asia

25-45 business days to South America and rest regions

Returns:

1. We guarantee our products against broken or any defective within 30 days of original shipment date.

2. Any items can only be returned after obtaining agreement from us.

3. We will make a replacement with the same item or credit depends on our inventory.

4. Please also write a note to show your item number and Ebay user name when you return item for whatever reasons.

5. Buyer will be charged a return shipping fee for the replacement item.

Shipping & Handling fee is non-refundable in any case.

Support:

1. You are welcome to send any enquiries to us before / after orders for item features, shipping status, goods condition, operate method, etc.

2. We'll reply you within one working day, and try our best to solve your queries.

3. We appreciate great customer like you. We hope to receive positive feedback and five stars in all the Detailed Seller Ratings from you, if you are satisfied with us and our products. But, if there are any problems on our products. Please contact us first to solve the problem, but not hurry to leave us negative feedback or open ebay / paypal case. We promise you that we'll offer you the best service and goods. 

About Us:

Soonhua (Shenzhen) Electronic Technology Co., Ltd is the leading wholesaler, exporter and dropshipper of all type of accessories for consumer electronics directly from factories. We believe that the internet further breaks the geographical barrier and pull the factories and the small businesses closer. By combining e-commerce technologies and traditional large volume import/export business model.