Payment Policy
We accept payment through following modes - All major credit cards are accepted through secure payment processor PayPal.
- Moneybooker
Bank Transfer (If you want to use this mode contact us for Bank Detail)
Payment should be Completed within 10 Days after the Auction
Shipping Policy
We ship using airmail shipping via Fedex or Preferlogistics courier service. We CANNOT ship to PO Box Address, AP0/FPO addresses, Guam, Manilaor, melilla & Ceuta destination. If you have a PO box address, please provide a street address to avoid shipping delays. We don't provide local pickups. Our shipping charges include costs to package in the highest quality packing material. We do combine shipping for the purchase of multiple items
--The Product will be shipped out within 24-48 hours (excluding Sundays and Indian public holidays - these are not counted as working days) Normally, it will take 5-7 business days to reach the shipment at its destination. -- The buyer must contact us if the item is not received within 15 dispatch via courier and 1 month for EMS Parcels days after dispatching the shipment. -- Orders received after 3.5:00pm central time are considered received on the next business day. REFERENCE DELIVERY TIME FRAME | USA,UK & CANDA | 4 TO 5 BUSINESS DAYS | FRANCE,SPAIN,ITALY,GERMANY & CHILE | 5 TO 6 BUSINESS DAYS | RUSSIA ,UKRAIN | 9 TO 22 BUSINESS DAYS |
Tracking ID We will Email the tracking ID after dispatching the shipment. Custom Duty & Other Policy - We are not responsible for any custom duty or import tax.
- Please contact us if you are not satisfied with the item after receive it.
- All emails will be answered within 1 business day. If you do not receive our reply, please kindly resend your e-mail and we will reply to you as soon as possible.
- Serious Buyer Only! Please place bid only if you agree with all the terms.
Important Information 1:- We will try our best that the buyer will NOT face any problem regarding custom fee but in case you have charged any custom fee then Buyers are fully responsible for knowing their import regulations and customs duty/tax in their respective countries. We charge only Product cost + shipping cost !!
2:- For all shipment of Brazil ..we need Company name. Customer should have company name to avoid return of shipment.
3:- We send our every shipment to Russia/Ukraine/Belaraus via EMS (Postal Service) and after dispatch the delivery time takes 25-30 business days via EMS service, Sometime it takes 45 business days also to deliver the shipment. Returns Policy
Our Goal is to ensure 100% Customer satisfaction. We back our Sales for 3months from the date of sale and resolve all your problems absolutely. Our Reputation and Feedback are the highest priority. How to return or exchange an item: 1. If you have any problems with your item once it is received, please contact us and give us a chance to fix the problem. Don’t send the unit to us without informing us. Don’t leave negative feedback/dispute without communicating with us. We will try our best to solve your every problem till your satisfaction. 2. To resolve any problem contact us and send Photographs of the problem showing any damage or unusual aspects of it. This will help us to resolve the issue fast and will avoid confusion. 3. Approved returns will be subjected to inspection on arrival. Item must be returned in original condition with all original packing. Refund will be provided within 24 hrs after receiving the product. 4. Warranty does not cover items faults caused by misuse (i.e.; Physical or liquid damage). 5. All Shipping charges are nonrefundable. 6. Return delivery costs are responsibility of buyer. We will cover the complete cost of sending replacement parts for the warranty period of 3 months. 7. All non-defective returns must be in new, resell able condition with all original unmarked packaging, accessories, manuals and unmarked warranty cards. Items showing signs of misuse or abuse will not be accepted for credit. 8. After 3 months, all the replacement parts are provided to the customer at very nominal cost covering the cost price of the replacement parts only. Nominal & Actual shipping cost will be asked for. Contact us Our Office hours are 9 am to 6 pm (GMT+5.30) of Monday to Saturday. And our office is closed on Sunday and Public Holidays .We apologize for late reply during the Holidays Do not hesitate to contact us anytime before and after your purchase, We are committed to our 100% customer satisfaction.
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