All items are sent with Royal mail 2nd Class (unless specified differently) with Same Day Dispatch Mon-Fri before 12pm. If you have not received your item when expected please contact us and we will look into the matter for you.

Please note that we do not take responsibility for Couriers faults/delays.

To avoid any delays and further issues, please make sure that the address attributed to your PayPal and eBay account is identical to your current address. THIS IS THE ADDRESS WE WILL SEND TO.

- Return your purchase to us within 14 days with your eBay ID and the exact description of reason for the return to receive a full refund.
- Merchandise must be unused and in its original condition including packaging and labeling
- Any refund must go to the PayPal account you used to purchase

- We are not liable for return postage cost
 
This does not affect your statutory rights.

Sometimes we have to refuse a refund or exchange usually because the item is outside the return period or is not in its original condition. Make sure you follow all the above to avoid any embarrassment.

FYFU

The Studio

Holywell Road

Ewloe

CH5 3BS

Flintshire

01244 539391 / 07860 919911