Every one of our products is brand new and includes an official tag. You can always return any item for an exchange or refund. You will cover shipping fees both ways. If you want to exchange size please return the item to us and include a note with exchange information. We will not replace or refund any used items. If you are returning to exchange size please enclose re-shipping fee. We can’t guarantee a specific shipping time unless expedited services are being used. We will always try to ship out within 1-2 business days of received payment but can’t guarantee unless otherwise stated in description. International buyers are responsible for any customs fees that may apply in your country.