For sendings to our overseas customers; we are happy to follow customers instructions as to what value declaration they wish to be put on outside of package.........
(especially to England, European countries, Canada & other countries with high VAT, customs or import charges)

All lots are securely packed by our professional packing staff.

Please Note: We obtain a certificate of posting for all sendings,
as such we will only be responsible for items lost in the post that are sent registered/insured or tracked priority/express.
As per paypal/ebay rules all more valuable sendings have to be sent by registered/insured or tracked priority/express mail, especially if payment is made by paypal.

And to some countries with high loss rates in the mail, registered/insured mail or tracked priority/express mail will be compulsory even for cheaper items. 

Lots will be despatched within 5 working days of receipt of payment.

Please allow up to 7 days from posting for delivery within Australia,
and 30 days overseas before contacting us about tracking

Overseas Buyers:

We prefer direct payment to either our US and UK bank accounts. We accept Paypal

Australian Buyers:

We accept in order of preference:

Direct Deposit to our bank account, Bank Cheques, Personal Cheques (must clear), and Paypal

Bulky lots can be picked up and paid for at our offices.

Sets and singles: All items are sold as genuine, as described, with original gum and free from hidden defects (unless otherwise described)

The photo forms part of our description and lots cannot be rejected for features visible in the photo such as margins, perfs, centring, etc
(But scans can not be relied on for exact reproduction of colors or shades)

Lots proven to be not as described may be returned for full refund within 14 days of receipt

Expertising: Buyer's wanting extensions for items to be expertised must advise us in advance. Extensions will only be granted for genuineness or repairs etc, not for opinions on condition or grading. Extensions will not be granted for lots that already have expert certificates

Collections, Accumulations and Mixed Lots: An overall condition of these lots is given however the lot may contain items with faults, whose condition is of course taken into account in pricing. So such lots may not be returned on account of some stamps having faults. Any catalogue value quoted or numbers of stamps in these lots are approximate.