eBay




Free First Class shipping & Delivery Confirmation

is included on these items.

We sell only authentic, genuine LORAC items.

All items are brand new.


x1 LORAC MINT COLLECTION PALETTE

AS PICTURED

NO OTHER ITEMS INCLUDED EXCEPT THE PALETTE ALONE




We accept paypal payments ONLY. Payment needs to be made within three business days of bid. We are required to collect Sales Tax for orders shipped to California. Orders CANNOT be changed after payment is made, including address changes. Please be sure to put the proper address in when you make the paypal payment. Do NOT put address changes in the note to seller portion, it must be correct in the paypal payment address box. Shipping labels are computer generated and will ship automatically to the address paypal has on file with the payment.

We do not refund payments after bidding for items that may be reduced at a future time or date. Please agree to the bid price before bidding. Any questions regarding bid price needs to be asked before bidding. If you accidentally bid twice on an item, just message us and we can cancel one of the transactions.

We subscribe to eBay's bid tracking system. Ebay's computer system will automatically file a non paying bidder alert 8 days after bidding if payment has not been received. They give several days after that alert to pay. If payment still has not been received, they will automatically charge a strike against the non paying bidders account. If you have extenuating circumstances for not making your payment on time, you need to notify us as soon as possible so that we can manually override this automated system.

Message us regarding your purchase through eBay's messaging system ONLY. We do NOT receive messages through email.

We strive for excellence in all areas of our business. Please notify us if you have any questions or concerns about your order. We realize we cannot please everyone, all the time, but we will do our best to treat others with courtesy and respect.


 




Items are typically shipped within 24-48 hours after payment, Monday - Friday. Holiday weekends will cause a slight delay. We do not ship on Saturday, Sunday or Holidays. We ship first class mail, priority mail, or parcel post through the USPS. The only free service we offer in addition to mailing cost is delivery confirmation for orders over $6. Orders under $6 do not receive delivery confirmation. It can be requested and paid for by the buyer. Any other postal mail services must be requested and paid for by the buyer.

In order to continue to offer free shipping, please keep in mind that items are shipped in a bubble envelope only. Boxes may get slightly bend during shipment. Priority Mail items are typically boxed for added protection. Please contact us if you need boxes in perfect condition and we can upgrade your first class order to Priority Mail for an additional fee. If the description above states free Priority Mail shipping, there is no additional fee.

Ebay will generate an estimated delivery date once you pay for your item. Please be advised that these dates are not always accurate. Priority Mail usually takes 3 business days once it is shipped. First Class Mail usually takes 3-7 business days.

If you have not received your order within this time frame, please contact us and we will make sure your item is not lost or delayed by the post office. In such case that we reship your item for free, we do ask that if/when the missing item does show up you contact us. Also, REJECT the package without opening it and it will come back to us free of charge to you.

If you have not received a confirmation of shipment within three days, please feel free to message us through ebay directly regarding your order. We do from time to time, making listing errors which may cause a delay or cancellation of your order. We try our best to avoid this and will contact you within 24 hrs if this is the case.

INTERNATIONAL SHIPPING RULES: 

Please email us if you have any questions BEFORE bidding.  International items are shipped within 3 business days of payment. 

Please be advised that customs can delay international orders.  Please be patient with your item getting to your destination.  Shipments typically take 14-21 BUSINESS DAYS (Monday - Friday).  Items CAN TAKE up to 6-8 weeks for items to arrive if there is any delay with your package at customs.

Please keep your address short.  Shipping labels are limited to 40 spaces per line and ebay will not allow long addresses on labels.  If your address is too long, we will email you.  If we don't hear from you regarding an address change within 2 days, we will refund your payment and cancel the order. 

Please wait at least 14-21 days before sending us an email of  "WHERE IS MY ITEM?"  There may be a long delay once your item leaves the Los Angeles customs office and when it arrives to you.  Do not be alarmed if this delay is 1-3 weeks.

If after 6-8 weeks, you items has not arrived, we will reship the item after we verify with customs that the item has not been delivered to you.

We report all fraudulent international bidders to eBay's trust and safety department for investigation.

Message us regarding your purchase through eBay's messaging system ONLY. We do NOT receive messages through email.

We strive for excellence in all areas of our business. Please notify us if you have any questions or concerns about your order. We realize we cannot please everyone, all the time, but we will do our best to treat others with courtesy and respect.



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