Shipments

1. Your item will be shipped within 48 hours after receive your clear payment.

For:Asian, Australia, Europe(France,England,German, etc),North American( Canada,etc)

South American,(Mexico,Argentina.etc,),South African and some other countries.

We will ship All the packages by China Post with a tracking number, 

 the estimated delivery time will be 12-25 business days to most countries, due to the weather or customs of import country .Sometime it maybe delays some days, please consider when biding.

For the US buyer,we will ship nearly all of the packages by E-packing,

For some other packages we might use China Air Mail if you didn't need it 

too urgent and  want to wait 

about 15~25days, please contact us if you want to use this methods,thank you !   

 Additional:

1.  Please show understanding that, we are unable to take responsibility for any custom delay or tax problems.

2.We will ship them only with PayPal address, if you need to use your new address, please send eBay message, we will answer your question as soon as possible (Within 2 days) Thank you .

buy arpakasso alpacasso alpaca ebay US UK Canada Germany New Zeland  Australia 

 Buyers' Information: We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the courier company and local customs/duties.If you do not receive your item on time, please contact us immediately for further assistance. Thank you for your understanding.

Contact us

Customer satisfaction is very important to us and our feedback rating reflects this satisfaction.

If you have any questions, our Customer Service staffs welcome you to email or call us. We strive to answer all questions and resolve any problems as quickly as possible. 

1. We are the new EBAYer.  we make sure all the items we sold will be in good condition, The positive feedback is critical to us.

2. We highly appreciated that you could contact with us before you leaving negative feedback or neutral feedback.

 3. We will offer a proper arrangement and help resolve any problems as soon as possible. If you 

have any question please feel free to contact us. 

 Thank you very much!

We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference; we may not be able to reply your emails immediately. 

Please allow 1-2 business days for us to response. If you do not receive any reply from us, please check your email ensuring your mailbox has not reached full size.

Due to some ISP SPAM filter settings, you may not be able to receive our replies; if you have problems receiving our emails, you may need to use a different email account to contact us