Please contact us through the ebay messaging service to notify us when you are returning any items and the reason for the return.
If you are not happy with your item please return in the original packaging and with all tags attached within 30 days. Goods must be returned carriage paid. Refund of purchase price will be refunded by the same method as the payment was made. Postage and packaging will not be refunded.
If your item is faulty or we have sent you something different to what you ordered, again please return it to us within 30 days and we will give you a full refund or replacement. Including postage and packaging.
We advise you to use recorded delivery, or a delivery service that can be tracked and traced, as parcels that do not arrive back to us cannot be refunded by us.
You will be refunded in full by your original payment method. Please note you are responsible for any Paypal charges incurred in the refund process.
Please contact us at help@fly53.com before leaving any negative feedback and enable us to rectify any problems with your order.
Returns Address:, Focal Point South, Ashley Road, St. Albans, Hertfordshire, AL1 5UB
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