We very care about our valued buyers, if you have any questions, our Customer Service staff will be very glad to help you.
We try our best to reply your emails within 24 business hours.
About item: for the functional products in our shop (such as: Chargers, Data cables), we make sure that the functions are the same as description, but the actual color and shape may looks a little different from pictures because of the technical improvement and manufacturing variance.
Please be advised before you bid.
All items will be shipped to buyer's confirmed paypal address.
We ship within 3 business days of receiving confirmed payment. The arrival time depends on some factors and different areas:
Ship to Italy :Due to custom reason ,we ship to Italy via registered air mail,buyers in Italy need to pay the additional fees for registered mail.
The shipping charge has covered mailing, packing, warehouse and distribution costs.
International delivery is highly depended on the post service and your local customs. If you do not receive your item on time, please contact us immediately for further assistance. We will be responsible for any damages or losses incurred in the shipping process.
Since there are weight and cubage restrictions on international orders, we are unable to offer you any combined shipping for multiple items.
Important note: Import duties and charges are not included in the item price or shipping charges.Buyer needs to pay these fees if your local custom requires. Please check with your customs to determine if these additional costs will be prior to bidding/buying.
If any item is defective upon receipt, please contact us for the return instructions, return is accepted within 7 days after the buyer received the item.
Returned item must be in its original condition. Buyer is responsible for return shipping costs.
After receiving the return we will make a replacement depends on our available stock, if not available, a refund will be issued.
To assure our customers with best after-sales service, we offer 3-month warranty against defects for all products sold from the date of receipt.
The warranty does not cover driver incompatibility, normal wear, unauthorized firmware upgrade, non-rechargeable batteries, consumables, and damage due to accidents, physical force, water, fire, power surge, acts of God, or other misuse
Dear buyers, we appreciate your business, if you are satisfied with our service, please leave us a positive feedback and rate the details of the transaction (Detailed Seller Ratings) with a "PERFECT 5 STARS".
[When you rate the shipping time part please take international transit into consideration.]
Your recognition will make us more confident to develop business and serve you better.
Our goal is to make sure you are a happy buyer and pleasant shopping with us. Please email us before leaving any 1 or 2 ratings, negative feedback or open any dispute. We understand the concerns and frustrations you might have, and will do our endeavor to solve the issues. Please give us the opportunity to solve any problem.
We only accept Paypal payment.
Please pay for your order within 4 days of the auction end time.