Shipping & Payment Policies |
Payment
|
|
We accept PayPal only, please make sure the payment must be made within 7 days after the end of an auction. thank you ~
~if you are not interested in our products, please do not bid it, thank you for your kindly cooperation~ |
Shipping |
We ship to worldwide (exclude some areas, pls refer to postage and payments) Item(s) will be shipped within 2 business days after received your payment. |
Shipping cost |
* The cost will be included packing material, handling charge and shipping cost. (additional discount will be offered to combine shipment, pls check with us).
* The cost will not include insurance, if buyers would like to have it, please kindly contact us for the quote before payment. |
Return |
* Buyers should contact the seller and get confirmation from seller before return the goods.
* Products must be returned in good condition with all related accessory and package within 7 days of purchased. (buyers will be responsible for the securely package during the return)
* Buyers are requested to check the legality of money refund in your country through PayPal.
* The return mailing charge will be responsible by buyers.
* Shipping and handling fees are non-refundable
* Import document and licence are responsible by buyers.
* For Refund amount : 10% of purchased or mailing cost will be deducted from amount as our administration charges (whichever is higher).
* Shall the goods be returned back to the HK post office due to whatsoever reasons, buyer will be responsible for the additional delivery charge.
|
Delivery Time |
All products will be sent out from HK by Hong Kong Post. The delivery time will depends on different destination :-
Country |
Approx Delivery Time |
United Kingdom / Australia / United States |
7~14 working days |
Canada |
7~21 working days |
Russia |
15~24 working days |
South East Asia / Middle East |
16~28 working days |
Brazil / South America |
16~28 working days |
Europe (Italy / France / Spain / Germany...) (Due to security policies) |
2~8 weeks |
** if customers want to post item(s) to an address which different with your PayPal account information, please contact us by email before payment.
** above information is provided by carrier and delivery times will be affected by bank holidays and peak reasons.
** if customers want to send by express service, such as DHL / Fedex, pls send us message for the quote before payment, pls noted that such cost will not be included. |
Tax |
**Please noted that all item(s) are not included taxes / VAT / GST....
** All item(s) will be marked as GIFT with lower prices for custom purpose. Please let us know if you want any changes or special instruction before payment. |
Office hours |
Mon ~ Fri ( 09 : 00 ~ 18 : 00 )
Our office will close for Saturday and bank holidays. |
Warranty |
* We will provide a 12 months free warranty service to all radios
* Please noted that buyers will be responsible for the return mailing cost and the securely package during the return.
* For SAVE money, please just mail back the problemed part (such as body only), do not send the accessory and package box.
* For repair item(s), pls mark related details as below :- 1) Problem of defect item 2) Detail return shipping address 3) Order number detail
* All repaired items will be sent out by HK Post air parcel.
|
Feedback |
A Positive feedback will be automatically placed after your payment. If you do not satisfied with our products, pls kindly contact us before leave a feedback. |
Contacts |
We'll reply all emails within 1-2 business days, if you do not received our reply, pls kindly resend us. |
~~ Thank you once again for your interests in our products and look forward to serving you soon ~~ |