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...::.Utopia.::...
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Genaral Interest
 
 
Star Wars – Yoda Slippers
 

Star Wars – Yoda Slippers

 

Star Wars – Yoda Slippers Large

 

See something we don’t have why drop us a line at

info@Utopiaes.com.au

Combined shippings available just contact us.

 
 
ABOUT US
   
  U-topia Entertainment Systems is a boutique retail supplier of collectables, merchandise, gift packs and all things strange and scary.

As a customer satisfaction focused retailer we strive to understand the wants and needs of all our customers and cater to all your desires.

Our inventory consists of ONLY genuine merchandise which we purchase from the highest standing suppliers to ensure you receive the best possible quality.

As we grow and expand we aim to add value to you by increasing our product line and increase the variety of experiences we can offer you.  Your wants are our wants, if you see something we don’t have why not drop us an email at info@utopiaes.com.au.
   
SHIPPING OPTION
   
  Shipping costs stated include all packing, handling and operational costs. All shipping costs stated are per unit unless stated otherwise. We personally pack each individual item ourselves to ensure that you receive the goods in the best possible condition. That is our promise to you.

Purchase of multiple items may incur concessional shipping rates and discounts. Please read the postage details within the item description. Postage and handling costs are subject to change without notice.
  Shipping Method
  All domestic shipping (Australian only) will be conducted via Australia Post, normally 1-5 business days, registered post and express post is available (additional fees will apply).

All international shipping (outside Australian) will be conducted via Australia Post Air (conditions apply see Australia Post for postage restrictions), normally 5-16 business days or Australia Post Sea Mail normally 2.5 to 3.0 Months (if requested).

Please contact Australia Post for restrictions on express post shipments. Local Pick Up is not available as all products will be shipped directly from our warehouse.
  Alternative shipping methods may be arranged and will be assessed on a case by case basis. If alternative shipping methods are arranged, the purchaser will be liable for all costs associated with the shipping method selected which include but is not limited to expenses incurred by U-topia Entertainment Systems in the arranging of shipment.
TERMS AND CONDITIONS
   
  All payments need to be made within 5 business days of purchases (otherwise agreed) else purchase may be cancelled. All products will be shipped within 1 to 3 business days after payment has been cleared. Please note a business day does not include weekends and any public holiday which occur in the state of Victoria, Australia.
  All goods purchased need to include the purchasers Ebay Member ID, Item Number, and all relevant postage details. This may include but is not limited to: House Number, Unit Number, Street Address, Zip/Post Code, State and Country. Failure to provide correct information could result in delays and additional shipping costs. The purchaser will be liable for any additional shippings costs that occur as result of inaccurate or insufficient postage information.
  Please note all international customers are liable for all duties, taxes and fees payable. Also as a registered business, all products will be shipped as merchandise and we are unable to legally ship anything as a “gift”.
 

General:

Positive feedback will be left once payment is received.  If at all you are dissatisfied with your purchase please contacts us via email and we will be happy to resolve your concerns (subject to our Returns Policy) before you leave feedback.  Please note we will not reply to any concerns once negative or neutral feedback is given.

Trade Promotion

Terms of Trade

Privacy Policy

Recommended to a Friend Policy

Return Policy

FAQ
   
  When are you going to send my products?
Normally we will ship all your products within 72 hours of receiving confirmation of payment, this estimated time however does not include public holidays and weekends.

But I need everything tomorrow?
We can arrange Express Post shipping for all domestic customers see Australia Post for shipping restrictions. We, however, are not responsible for any delays which occur in transit.  Delays may occur due to peak periods.

How do I pay for everything?    
For fast processing we prefer Pay Pal as we do not ship until payment is cleared.  However, we do have alternative payment options please read our payment options.

Is everything 100% legitimate?
We purchase only from reputable suppliers and all products are sourced from licensed dealers.

What if my stuff is broken?
We will refund any broken, damaged or any product that does not function as described (conditions apply). Please read our Return Policy for more details.      
 
Why haven’t you left feedback?
We will automatically leave positive feedback once payment has been received.

   
PAYMENT OPTIONS
   
  Australian buyers may pay with the following methods:

»
Paypal, Money Order (subject to clearance), Bank Cheque and Personal Cheque (subject to clearance).
  International buyers may pay with the following methods:

» Paypal
   
CONTACT US
  Please send all your questions to info@utopiaes.com.au
   
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