Payment

We hope you will leave us positive feedback and a 5 star rating.  Before leaving neutral or negative please contact the supervisor if you have any issue - we will try to do our best to resolve it.

You can pay by card over the phone, bankers draft, or paypal.  When paying by paypal please ensure your phone number is sent to us.

Shipping

If the delivery charge is not shown then please call us to obtain a price.

Some postcodes and offshore will vary in delivery costs, to check tel 0844 357 8 347 - we are open 6 days

Terms of Sale

All content and images used in this listing are copyright and action will be taken against anyone using them without prior permision.

Image Disclaimer
The images advertised in our listings are provided as reference to the item been sold. We endeavour to provide updated information and images of the products in case of any changes. If the item does differ it will usually only be minor as the suppliers reserve the right to upgrade / improve quality / parts and specification without prior written notice. Minor variations could include but not limited to glass colour, showerhead style, handle choice or shape, control panel layout.

All goods must be checked on collection or delivery and not signed for until you are satisfied. If any sign of damage then please sign as "damaged" and report to us within 48 hours - claims for damaged items will not be otherwise accepted. Terms such as Unchecked or Not Checked are taken as clear acceptance of goods. You must inform us of any discrepancies whatsoever within 48 hours of collection / delivery. Reasonable assistance must be provided to the delivery driver to help unload, missed deliveries will incur re-delivery costs. Delivery is made to the curbside only. We do not cover for consequential loss, labour or courier / transportation costs. If you wish to cancel your order then items may be returned within 7 days by contacting us by phone (0844 88 49 686) for a RMA (Return merchandise authorisation) which must be shown outside the package. Any items returned without a RMA will be refused by our goods inwards department. We do not refund courier costs either way.The customer must arrange for the return. Any non-faulty items will incur up to 25% handling charge. Some items that are non-returnable will be advertised as such. Auction items are non cancelable and an admin charge will be made if the transaction is not completed. This unit is NOT to be used in any commercial place. This unit must also be installed by a licensed professional plumber, or it could result in the void of any warranties. The purchaser further agrees to indemnify and hold harmless of the seller, its officers and employees from any claims, actions, lawsuits, judgments or liability arising from the use of this product. By purchasing this item the purchaser agrees to the above conditions of this sale and absolves seller, its officers, and employees of any and all liability regardless of its origin in the use of this product. If there are any broken parts due to shipping damage we will have replacement parts shipped to you ASAP but this must be notified to us within 48 hours and the delivery note should be endorsed as "damaged". Product warranty cover parts only (not wear & tear or neglect) for 1 year unless otherwise specified. To validate professional installation an invoice from a professional installer must be provided in the event of a warranty claim as proof of proper installation. We do not cover courier or installation costs in any case. Faulty parts must be returned to us under the guarantee (at your own expense), then we will send replacements. Most water fittings baths and showers require a balanced water supply of between 1 and 3 bar, to achieve this a pressure equalising valve, or pump may be reuired.  Towel bars, shelves & racks are not designed to take heavy loading. Do not book your installer until you have received and checked the goods. We are not qualified to offer any professional advice for any of our products and can accept no liability for claims suggesting the same. You are advised to check the suitability of the product with a professional body. Our liability shall never exceed the maximum price paid for the actual product. All transactions must be completed within 7 days and contact should be made within 3 days otherwise we reserve the right to cancel the order and re-list the item.

If you are collecting the item in person you must take all the packaging with you, if any packaging is left behind then a charge to cover the cost of rusbbish removal of £20 will be made.

About Us

We have huge showrooms that are open 6 days a week from 8 till 6 Mon-Sat and you are welcome to visit to inspect any item before you bid.  Address: 27 Old Hall Street, BURNLEY, BB10 1DA

(Est 1990) - In business a lot longer than many other internet sellers nearly two decades. We take pride in our business by supplying quality products at huge discounts. Manufacturing . Import . Distribution . Wholesale . Retail We are one the UK's BIGGEST distributors of bathroom, kitchens and heating equipment and we buy direct from the source and cut out all the middlemen and because we buy in bulk our competitors usually struggle to compete with us on stocks, price or service. Our operation runs across 4 UK locations & stock holding capacity in our own premises is over 80,000 sq. ft We have joint manufacturing ventures in various factories so you know you are buying direct from the source. Our R&D team are constantly designing new and innovative products to supply the market demand. Customer service our No1 priority - see our feedback - buy in complete confidence. We buy BIG, we stock BIG, we sell at LOW prices. On our products we give usually offer a 1 year parts guarantee unless otherwise specified and this does not include labour, carraige or consequential loss. We are OPEN 6 DAYS a week for your convenience.

Contact Us

BY POST / IN PERSON:- Hanover Chapel - Old Hall Street - Off Colne Road - Elm Street Business Park - BURNLEY - Lancashire - BB10 1DF - (UK) DIRECTIONS:- M65, exit Junction 10, follow signs to Elm Street Business Park