product information Details - IC-00110-A Vroom! The convertible features sleek curves and contours designed to provide cats with a surface that is both scratch-able and snooze-able.Comprised of 30% minimum recycled materials and 100% recyclable. Includes a bag of Certified Organic Catnip. Made in USA. Available in the pattern of your choice or in an assorted case. 9" D x 23" W x 4” H Features
DELIVERY STATUS UPS or USPS Shipping: Your Choice! The Delivery Status is provided to give you the most accurate estimate of the date of shipment from one of our warehouses. Please see the Time-In-Transit information for USPS and UPS to see how long it takes to get to you. If in stock we normally ship within 1 business day of receipt of payment. Please see our About Me page for Shipping Holidays. about debnroo Welcome to our listings! Sunshine & Wilson "If you have any questions about the products we offer, please check our FAQ page or email us for a prompt response. We also have direct phone support from 9am-6pm Mountain Time, and 24/7 phone support from Smart Receptionist (based in the USA!) after-hours or when we are away. We are happy to assist you." -Deb and Roo Why buy from 'debnroo'?
shipping & handling info GENERAL SHIPPING INFORMATION We provide S&H (Shipping & Handling) amounts in three ways on our listings:
In order to keep this advertisement concise, we have created a page that has detailed information you may need to make your purchase decision. It is not the usual "yada yada yada", and has information that is part of our terms and conditions for our sale to you. That page is linked HERE. It includes information on:
returns, refunds & warranties 5-STAR SATISFACTION IS GUARANTEED We want to earn our 5-Stars from you, and guarantee that no matter what happens in your transaction with us, we will make sure that any issues are resolved as quickly as possible. If you have any issues with your order from the moment you click Buy It Now until you begin using the product you have purchased from us, just email or call us. We have been eCommerce retailers for over 9 years, and have experience on over 100,000 transactions. We can resolve any issue, big or small, if you just give us the chance to resolve it. Please contact us BEFORE you leave feedback or Detailed Seller Ratings if you have anything less than a 5-star experience. ORDER CANCELLATIONS If you purchase the wrong item or just change your mind, don't worry, there IS a way to cancel a transaction on eBay. It requires that the seller file a form called a "Mutual Agreement" that is unfortunately under the category of "disputes" (which it is not). Please don't freak out when you see the word "dispute" as part of the cancellation process. This form is necessary for us to get some of our fees back (yes, eBay keeps some fees, even if we don't complete the transaction). So, please be careful when making your purchase, as canceling an item actually costs the seller money. NO HASSLE 1-2-3 RETURN POLICY If you have a need to return your purchase to us within 30 days of your purchase date, it will not be a problem. Since we sell so many different items, there are some terms that vary from item to item, and some that are generalized for all items. Please understand that we need to communicate with you prior to sending the item back to make sure that it is handled efficiently. Our Return policy can be generalized into these three easy steps:
Please note that, in general, we do not charge restocking fees IF the item is returned in brand new condition, and can be resold as brand new. If the item is not used, abused, or damaged, there will be no problem providing you with a full refund (S&H is non-refundable). Please make sure that all returns are properly packaged to avoid damage in shipping, and that all original packaging and paperwork is included in the condition it was sent to you. WARRANTY SERVICE We do understand that the item you have purchased from us may have a defect that was not noticed, or did not develop until shortly after you began using the product. Each product we offer is fully backed by the manufacturers we represent, and we will assist you as much as possible in getting Warranty Service from the manufacturer. However, we do not provide parts, repair, or replacement directly under any circumstances. All Warranty Service issues are handled directly by the manufacturer, including any manufacturer defects. The Warranty Service Period begins the moment your item is delivered, and in many cases, Warranty Service is a superior option to our Return Policy. All buyers acknowledge, by purchasing this item from us on this venue, that defects are not the fault of the seller, and that the manufacturer's warranty service procedure is the sole remedy for the unlikely occurrence. payment information PAYMENT METHODS WE ACCEPT We will accept your payment by Paypal, including eChecks. We do not require confirmed addresses, and will gladly ship to your home, office, or gift address. We will also accept payments via Credit Card called in by phone. If you pay by eCheck, we will hold your payment until it clears. SALES TAX We ship some orders from our warehouse in Colorado, and others direct from the manufacturers we work with that are located in several states. All orders shipped to a customer address from the same state as the warehouse the product was shipped from, must pay Sales Tax for that state. eBay's Sales Tax system does not accomodate multi-state sellers, so you may be required to manually enter Sales Tax. If Sales Tax is due, and not sent with payment, we will send an invoice for the Sales Tax balance due. Your order may be delayed if proper Sales Tax is not paid. Unless otherwise noted in a listing, all orders ship from our Colorado warehouse, and Colorado Sales Tax of 2.9% is due for orders shipping to Colorado addresses. debnroo sales tax table On Nov-20-09 at 23:54:10 PST, seller added the following information:
On Jan-22-11 at 16:17:17 PST, seller added the following information:
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