Payments
We only accept Paypal payments for our buy it now items and we will only ship to the address given on the Paypal statement. Please make sure you use the delivery address in your paypal payment and not in the eBay or paypal notes as we can only ship to the address given by paypal. Adding a contact number with you payment will help get your item delivered quicker Delivery
Our Delivery days are Monday - Friday on a all day 9 am till 5.30pm service We can only ship to Mainland UK Our aim to ship units within 2 - 3 working days from receiving your Paypal Payment
Refunds/Returns
We will only accept returns and give refunds on faulty goods and not the condition of the item if the product you purchase is a graded product. In accordance with the Distance Selling Regulations 2000 Digicare UK requires you to send a notice of cancellation in writing or by Email within 7 working days, starting the day after your item has been delivered. Your return must be sent at your own cost. If the product is lost or damaged in transit back to Digicare UK, we cannot be held responsible. All returned goods must be in As Good as New condition with as much of the original packaging intact as possible. All of the box and packaging must be intact. All accessories must be unopened including remotes, manuals and batteries. If you have opened the box to examine the product you must have done so without damaging or marking the product or packaging. Any free gifts or accessories must also be returned unused. Please telephone us on 01952 231266 between 10:00 and 17.00 Monday to Friday, stating you are an eBay customer, to make arrangements for return. You will then be provided with an RMA (Return Material Authorisation) number. Our Email Address is: ebaysales@digigroupuk.com
Before returning any Products to Digicare UK please check that you have the following details enclosed with your product:
Received Your RMA number from Digiland UK. Enclose all Accessories and other material supplied unless informed otherwise. Use all packaging that was originally supplied. Ensure the following return address and the RMA number is clearly displayed: Digicare UK Digiland House Stafford Park 12 Telford Shropshire TF3 3BJ
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