eBay



IMPORTANT INFORMATION PLEASE READ BEFORE ORDERING! 

Before ordering from any of our adverts p

lease read all the listing including terms and conditions as it includes important information 

about postage, 

delivery times, 

refunds and returns. When contacting us all messages must be through Ebay messages and not by email. 

Problems with your order??? Please see the section at the bottom of the page for more details.

BUY 2 GET 1 FREE!
huge range of products available that you can mix and match with this special offer - 
see all our eligible item HERE!


  1. please be aware that if you only purchase 2 items you WILL NOT QUALIFY and cannot redeem your free item

  2. - You MUST place any 3 items from our eligible 'Buy 2 get 1 free' range into your basket and PAY for all items AT THE SAME TIME and eBay will automatically deduct the cost of the cheapest product

  3. eBay automatically processes the buy 2 get 1 free offers. Please do not purchase 2 and then ask us to send your free item out, as this is not how the offer works. (Again - you MUST purchase at least 3 to qualify)


YOU WILL RECEIVE


either;

1x Glow in the dark Photo-luminescent Sticky Back Plastic Safety Light sample approx 100mm x 25mm 
Glow in the dark Strips : APPROX 25mm x 200mm
Glow in the dark Strips : APPROX 50mm x 200mm
Glow in the dark Strips : APPROX 5mm x 200mm

________________________________________OR________________________________________


1x A4 Glow in the dark sheet of self adhesive vinyl

approx a4 size 300mm x 210mm

________________________________________OR________________________________________

A 1mtr length of 305mm /12" or 610mm / 24" Self Adhesive Vinyl
(all orders will be sent as 1 continuous roll where possible)
 

Listed Prices Includes Vat And A Full Vat Receipt Will Be Sent With Your Order



WE DO NOT MAKE ANY MONEY ON POSTAGE! The prices displayed below are what it costs us in postage, packing and insurance 
(so please bear this in mind when marking for postage)

All items are dispatched within 24hrs of received payment 
( if for any reason your item will arrive later than promised in the listing we will notify you by ebay messages)
 
Items are sent either by Royal Mail or by one of our chosen courier services depending on your location. 
Express services are also available by next day carrier

Business times are 8 - 5 Monday to Friday so items after 12pm Friday, Saturday or Sunday will be sent on the following Monday 
(This excludes bank holidays and weekends)


IMPORTANT
(Royal mail delivery times are Estimated so if you require your item urgently please make sure you use a 
next day carrier service to avoid a delay in receiving your item)

Royal Mail / Carrier - Free of charge Estimated delivery time of 3-5 working days  

Royal mail first class / Carrier - £2.99 Estimated delivery time of 1-2 working days 

Express 24hr carrier - £8.99 Delivery next working day for as many items as you like (cut off 12pm)


Overseas Deliveries - £????  Both cost and delivery time will vary depending on your location. It is very important that you contact us for a price on overseas delivery before you buy. Failure to do so will result in the delay of your delivery and we will contact you.

If any of our adverts state free delivery, please be aware that this only applies to mainland UK address only. any offshore address will incur a surcharge

(Overseas orders must have the correct address and a valid contact number for our carriers, we will not refund if these are not correct)


Please note: Items weighing under 500 grams like envelopes for example are usually sent by royal mail and larger and valuable items sent by carrier. If you live in any parts of the red areas shown on the map below (some parts of Scotland and remote / offshore areas of the UK)  postage charges may be higher as they cost us more to ship, so please contact us for a price before buying to avoid delays in your item being sent.

IMPORTANT!

If you live in the Blue
area or overseas please 
contact us for a price 
on delivery.



We do not refund postage for items ordered in error or sent to a wrong address if the advert offers free postage there will be a 20% restocking fee to cover postage costs. The cut off point for 24hr next day deliveries is 12pm, orders after this time on Fridays will be sent on the following Monday.  Next day deliveries exclude bank holidays and weekends.



  • Simply order the quantity, size and material you require from the drop down boxes provided, starting from the top box downwards.
  • When searching for different sizes and grades in the drop down boxes please make sure you clear the options 
    back to the SELECT position to make sure all options are visible.

    If for any reason you cant find the colour you require from the chart below in the drop down boxes please 
    just contact us as we are limited to how many we can list. 

    All free items are automatically sent with your order so no need to buy the free rolls or sheets.

    If you require Multiple Colours simply order the quantity you want in total in the drop down box and click the 
    mixed colour option , and then send a message through eBay telling us the colours you require.


    If you have any problems, please contact us before leaving neutral or negative feedback and we will do our best to resolve the issue

    Not received your item
    If your estimated delivery time has passed and you still have not received your item please contact us so we can track your item, if your item has been sent by 
    royal mail please give up to 3 days after the estimated delivery date as royal mail only estimate their delivery dates and they sometimes can take longer.

    Your item has been lost, stolen or damaged
    You will be asked to fill in and sign a claims form for a resend or refund of your item, the form is legally binding, fraudulent and false declarations 
    will be reported to Ebay and the appropriate delivery company will make legal steps for a police prosecution.

    Your item is not as described
    Unfortunately from time to time mistakes do happen, if you have received something you have not ordered please contact us through Ebay messages and we will do everything in our power to get the problem  resolved immediately. Photographic evidence of both the invoice and the item you have received may be requested.

    Purchased the incorrect item
       If you have ordered the wrong item please contact us through Ebay messages to arrange a exchange, items must be returned to us by a recorded or tracked method and we are not responsible if the item goes missing. both the return postage and the postage cost to resend the item is the customers responsibility and you will be invoiced for any postage we may incur.

    All customers will be required to fill in an RMA form before returning an item, which will be sent to you as an editable PDF format via email, which needs to be filled in an returned to us



    • All deliveries will automatically be shipped out to the address on PayPal so all addresses MUST be correct on your PayPal account, otherwise your item/s cannot not be resent free of charge.
    • Please be aware that we do not refund any postage costs if you decide you no longer want the item or you have chosen the wrong colour. we will only  refund postage if we have sent the wrong item, a restocking charge of  20% may be applied if item was sent with free postage.
    • Any items returned due to incorrect address or failure to be collected from the sorting office will not be resent free of charge.
    • If for any reason you are unhappy with your item, please contact us before leaving negative or neutral feedback, as we will do everything in our power to resolve the problem as quickly as possible, as we want all customers to be happy.
    • All feedback is reciprocated. when you leave positive feedback, we will do the same.
    • Unless notified, all items will be sent within the stated times. If item is  late,  if for any reason we know  your item will be longer than the promised time frame we will contact  you straight away to advise you of the situation.
    • Most overseas deliveries have an estimated delivery time of 3-5 working days, however this can sometimes take longer depending on location so please be patient. 
    • If, for any reason the product is damaged or you are not happy with your product, you may return the item for either a refund, or exchange.  However you must contact us first before this can be authorised. We may require photographic evidence.
    • Unfortunately we cannot refund items if they are returned damaged or have been part used so please make sure you check your entire order before you start using it. Any problems must be reported with in 7 days of receipt of goods.
    • Business hours are 9am - 5pm, Monday - Friday. Please bear this in mind when asking questions, as they will only be answered during working time slots. 
    • All enquiries and orders taken late Friday, Saturday or Sunday will be replied to or shipped out on the Monday, although occasionally we may  reply to emails on the weekend. The cut off point for next day orders is 12pm.
    • All items must be paid for within 3 days from date of purchase, otherwise a case will be opened automatically by ebay. Payment after this time could result in a delayed dispatch.
    • All messages MUST be sent through eBay messages only – any messages sent outside of eBay will not be responded to.
    • Royal mail delivery times are estimated and can sometime take longer than advertised so if you need your item urgently please bear this in mind and use one of our faster courier services.
    • All orders taken before 12pm will be dispatched the same day between Monday – Friday
    • All overseas packages will be sent by a tracked carrier and not royal mail services.
    • If you opt for next day carrier service and order before 12pm , your item will be dispatched the same day and will arrive between 8am-6pm the following day (excluding weekends) if you opt for next day carrier after Friday 12pm your item will be sent the following Monday
    • You CAN NOT choose the mixed colour option if you have only purchased 1 item in quantity. This option is there when you purchase 2 or more and require 2 or more different coloured product (note: This only applies to adverts where this option is available)
    • Please make sure you order the correct colour where applicable as we do not refund postage costs if the mistake was not on our part or if you decide you no longer want the item and wish to return for a refund. If postage was free of charge when you bought the item then there will be a restocking charge of 20% incurred to cover our postage costs.
    • Although you may have received a notification from eBay that your item has been dispatched, there may be a delay with your item leaving our office if we have not received any notification of your colour requirements, so it is very important that you notify us of your colour requirements to avoid delay and disappointment.
    • it is the customers responsibility to notify us of any changes in your address before the item is dispatched. we will only send to the address that is registered to your account. there will be a postage surcharge to have your item resent or redirected
    •