1. If the product arrive damaged or doesn't work. Please reported within 5 days or return to us within 14 days from the delivery date for exchange or refund. pls ensure to take at least two images to us as proof .One is packing and one is damaged unit. Please note that minor issues may be resolved by supplying replacement parts or alternative solutions acceptable to both parties.
2. If you need return, please check twice to confirm the item not work and contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation. Then get a unique address for return.
3. If you purchased in improper condition, please NOTE that the sipping and handling fee will not be refund, all return shipping fee should paid by the buyer unless item DOA.
4. We reserve the right to refuse any returns for objective reasons.
NOTE: For the heavy items, please open the package and check the item before you sign, if the item has any problem ,please deny the parcel directly!