Please make all payments within 4 days of the date of sale. After 4 days an unpaid item dispute will automatically open with ebay.
We post all items within 48 hours of receiving cleared payment.
We recommend that our customers have the delivery registered so it can be tracked with Australia Post. This is only subject to smaller items. All basic parcel post of larger items now come with basic tracking. Express Post also offers a level of tracking. Postage options are available in the checkout.
Please be aware that we have no control over the delivery of your item once it is posted. In the rare event your item goes missing in the mail and you have not chosen to register the delivery we cannot be held responsible.
We accept Paypal as our main method of payment as it is easy to match payment and post your item quickly..
Please note, if you pay via eCheque through PayPal, your payment will take 5-7 business days to clear and we will not post your decal until PayPal advises us that your payment has cleared.
Electronic Funds Transfer
We also accept payment via bank transfer. Our account details will be displayed during checkout. Please ensure you leave your eBay user ID or item number in the payment description.
If you are not 100% satisfied with your purchase please contact us before leaving negative or neutral feedback.
If we send you the incorrect item we will replace it at our expense.
We are happy to resolve any problems you may encounter but leaving negative or neutral feedback before contacting us about your issue does not allow us to fix or solve the problem and leave you a happy customer. Please try to let us solve any issues you may have before leaving any negative feedback. We pride ourselves on keeping our customers 100% satisfied with their purchase.
Thank-you.
Contact us: sales@majesticgraphics.com.au