All items require immediate payment which is processed securely by PayPal, unfortunately we are unable to accept payments via cheque's, postal orders or bank transfers All payments are in GBP, conversions to foreign currency are made by PayPal, when using the eBay website for your country an estimated converted price will be provided to you in your currency. Please confirm the price before placing your order. |  | I don't have a PayPal account
If you do not have a PayPal account you can complete your purchase without registering for one, once you have clicked checkout in eBay you will be taken to a PayPal sign in page on which you will see an option to pay without a PayPal account. In such instances you can make payment using a credit or debit card. | | If you have any questions please send us an eBay message and we will be happy to help |
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UK Standard Delivery
Delivery is via Royal Mail Tracked Standard, this service has a 2 to 3 day delivery aim (this includes Saturdays) from date of dispatch.
International Delivery
To see if we deliver to your country please visit the eBay product listing and click the Postage and Payments tab, this will provide you with a list of available destinations and delivery charges. International orders are dispatched using Royal Mail Airmail using a tracked service.
The responsibility of additional taxes, fees, levies or other charges applied by the destination country are the sole responsibility of the customer. Furthermore it is the customer's responsibility to ensure that goods purchased are in accordance with local laws.
How long does delivery take?
The advised delivery time for delivery to countries within the EU is 5 to 10 working days from date of posting, deliveries to non EU can countries is usually within 10 to 15 days from date of posting.
Returns Information
If you are not completely satisfied with your purchase, simply return the order to us within 30 days of delivery. Please return the item in the original packaging and enclose a completed returns form to allow us to process your return swiftly. The cost of return postage is the responsibility of the customer, We advise you to use a tracked service you can check the delivery status, we aim to process returns within 3 business days of delivery to us.
How do I return my order for a refund?
In order to obtain a refund you will need to submit a return request through eBay, the instructions can be found on the eBay returns page. Please note you need to submit a return request, this is not the same as a buyer protection case. All orders are dispatched with a returns form which you should complete and include with the parcel. If you did not receive a returns form you can download and print a copy here. If you do not have access to a printer please include a note with your return parcel advising us of the delivery name, address and PayPal email address along with the reason for return. Our returns address is:
Shu Desire
5 St, Augustine Street,
Bolton,
BL1 3JH
United Kingdom
For UK customers in accordance to UK Distance Selling Regulations (DSR) you must submit a returns request within 7 days to receive a full refund including the original postage cost, return requests received after 7 days will be accepted but will receive a refund excluding postage.
For international customers we are unable to refund the postage cost, only the product price will be refunded.
