We want you to be 100% satisfied with your purchase so please contact us in the first instance if you have any problems. Please don’t leave negative/neutral feedback without contacting us as we would like to resolve any issues you may have with your purchase. If you wish to return an item please contact us within 7 days of receipt.
The customer must arrange and pay for carriage to return goods to Asscher Design when the goods are not damaged or faulty. The delivery costs may apply to returns where goods are not damaged or faulty. Returned goods may incur a 25% restocking fee. Any goods returned must be received by us in the same condition and, as far as possible, in the same packaging as when they were delivered to you.
In cases where the goods are faulty or damaged, the Customer is entitled to a full refund or replacement. The faulty or damaged product must be returned to Asscher Design before the refund or replacement can be issued. Refund is within 30 days of cancellation. We prefer payment via PayPal however we can also accept credit or debit card payments over the phone 01302 752550 or cheques or postal orders in GBP. If you would like to pay by cheque or postal order please send payment to
Asscher Design, DMR, Plumtree Farm Industrial Estate, Harworth, Doncaster, DN11 8EW.
Sara Appleyard-Smith
DMR, Plumtree Farm Ind Est
Harworth
Doncaster
South Yorkshire
DN11 8EW
United Kingdom | Phone: 01302 752550 Fax: 01302 752550 Email:info@asscherdesign.co.uk |
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