TopEmporio is a new dawn in the fashion world. This is incorporated as a 'One Stop Center' for Men's fashion world. That means when people come to us definitely they will get everything (Tremendous quality, Best Price & Contemporary fashion) from under one umbrella, which is TopEmporio. We have been in this business more than 15 years.
Payment Methods
How can I pay for my order?
PayPal (payable to Topemporio) are the method of payments that we accept. All items must be paid prior to dispatch. We are unable to take an order and hold it pending payment.
When will payment be taken for my order?
Payment will be taken when you place your order. Your item will usually be dispatched within 24 hours. (Except weekend &Bank Holidays)
How long do I have to pay?
Immediate payment is required for all sales.
Where do we deliver?
We deliver to any address in the UK mainland, as well as Worldwide. If for any reason your country does not appear in the postage and payment tab, then please message us through eBay messaging service to obtain a quote for the P&P to your country.
Delivery rates and delivery times may vary by country.
If for any reason you are not completely happy with your purchase, we recommend all items be sent back using tracked post. If an item is lost we will then be able to track it. Should an item get lost in transit without a tracking reference it is the customer's responsibility to follow that up. Customers should always fill in the invoice when returning items back. Your return may be delayed if you do not provide the information required. It also contains all the instructions to send your item back. You will be required to pay the cost of returning items and the postage cost of an exchange unless the item is damaged or we made an error. Exchange costs are the same as the standard postage cost outlined above. Refunds are done 24 to 48 hours after receipt of an item. We are sure you will be pleased with your purchase from our eBay Store.
However, unfortunately there may be occasions when you will need to return items to us. Non-Receipt of Items: - If you have not received your items you must let us know within 7 days from the estimated delivery date. Once we know you have not received your item we will investigate the matter fully both internally and with our carriers. Unfortunately we cannot investigate non-receipt deliveries after this time has elapsed. Investigations into lost parcels can take up to 15 days. Refunds or replacements will not be issued until the investigation is complete. Orders sent by Royal Mail: We do advise that the majority of orders are received within 1-3 working days of dispatch. However, for Royal Mail order lost in the post we have to allow them 15 working days to deliver before we can arrange a replacement or a refund (this is a Royal Mail Policy). Unfortunately, once the order has been dispatched it is then the responsibility of Royal Mail to deliver your item, and as much as we would like to resolve this for you today we do have to allow them this time-scale to deliver. If you still haven't received it by the 15 working day, please contact us via eBay messaging system & we will investigate the matter for you and will take necessary steps to resolve the issues.
We are working hard to make sure our customers are completely happy with the order you have placed however, if anyway you are not completely happy with your purchase we will endeavor to help you with your requirement. Please do not leave negative feedback until we try our level best to resolve your issues you may have.
Contact Address
You can contact us via following-
Unit 5, Bow Exchange
5 Yeo Street
London, E3 3QP
Email-
our opening hours- Mon-Fri 10am to 6pm excluding Bank Holidays.