We are an authorized dealer for all the brands we sell. You receive full manufacturer's warranty and support when you purchase from us. Please see description for the warranty of a particular item, visit the manufacturer's website, or contact us. Warranties valid ONLY in the USA.
Unique Squared is happy to help you with exchanging or returning your item. Please see the info below.
International Customers: Unique Squared does not pay any postage (to and from, taxes, duties and brokerage fees) on international returns and exchanges. All transportation costs will be the buyer's responsibility.
Domestic Customers:
Customer is responsible for transportation of the item back to Unique Squared (this includes return shipping for our non-local customers). For exchanges of product within the United States Unique Squared will pay for shipping of the new replacement item back to the customer.
All Customers:
Personal use items that are used at your mouth or in your ear cannot be returned, unless defective, due to sanitary health issues.
***Software of any kind can not be returned.***
Customer must contact us within 15 days of delivery to request a return or exchange. Please feel free to write or call (800) 688-6315.
Product must be in factory sealed never opened resalable condition to qualify for a full refund.
All returns for refund will incur an 14% restocking fee (including defective items that are not exchanged, damaged items, and DOA items).
Defective items can be exchanged for a working unit with no restocking fee (customers must pay for transportation of unit back to Unique Squared), but any return for refund will incur an 14% restocking fee.
Items returned in unopened resalable condition will receive a full refund MINUS cost to originally ship the order. Items deemed by eBay to have "Free Shipping" are still subject a refund minus the actual cost to ship.
