All of the items are tested before they leave the factory. If any item arrives damaged or
non-functioning, please contact us for DOA warranty prior to using the product. Due to the nature of RC
helicopters,
planes & vehicles, any item that has been flown/driven, tampered with, attached to a
flying/driving vehicle, apply glue is deemed to have had its warranty void. For safety and
for the scope of the product warranty, it is expected the user to test and verify all servo
controls including radio range before flying/driving ('dry run' test). If any concerns prior to using the
product please contact seller prior to using the product.
Under above warranty conditions we will be glad to replace/repair if an item found to be
faulty. The buyer has 7 days from the date of receiving the item to contact us if the item is
defective days under the DOA arrival warranty. We will always endeavour to do our best and to work with the buyer to
resolve any
issue that may arise.
Even short cut Grass to a RC plane is like landing on a jungle therefore please make sure to take off and land RC Planes
on a hard surface eg. sealed road, concreate driveway clear of any debris.
Similarly, even a small wind is like a hurricane to a RC plane, RC Helicopter or any flying RC item.
Damages to items caused by these user judgmental matters are not covered under warranty.
Please note that RC planes, RC Helicopters or any flying RC item are designed for self-distraction upon impact for safety
reasons.. imagine a steel reinforced flying RC item accidentally hitting a by-stander, kid or a pet.. which one you want to
see surviving?
Unfortunately there were considerable fraudulent warranty claim attempts by less
experienced buyers trying to get free spares parts to repair accidental damages happened due to
buyer's lack of skill & judgment. Such fraudulent attempts will not be tolerated and have
been/will be reported to ebay. ebay take this very seriously and have already banned few users
permanently (IP, credit card & real name based banning) for attempting fraudulent warranty
claims.
The user is required to carefully read the instructions manual provided and to follow those
guidelines prior to starting the helicopter/plane/vehicle (eg. Li-Po battery & balance
charger safety & care). Any claim made in relation to this warranty is solely limited to the cost of
replacement of the product. No acceptance of other liability for incidental or consequential
damages are covered.
The product's real colour might be slightly different to pictures displayed in this listing
due to your computer monitor graphic settings or other factors.
Positive feedbacks will be given to buyers who leave positive feedback to us.
We work very hard to resolve any customer issues and challenges. If for any reason you are not 100% satisfied please
contact us and we will try our best to resolve your issues.
We would like you to give us an opportunity to resolve your issues before you leave us any negative feedback.