What’s BRANDOFF? We named our company as "Brand off" since we aim to provide the best-quality brand-name products to our customers at a reasonable price. ALL our selling products are 100% AUTHENTIC.
Payment terms - Payment method At the moment we accept Paypal only. Paypal ? 3% surcharge of the total amount. (This has been included in selling price already)
Shipment terms - Item location All selling items are located at Hong Kong. - Stock status Since our all items showing on this Ebay store are also displayed in our HK retail shops as well, your order would be cancelled if the item has been sold. We would contact the successful bidders for the actual stock availability as soon as possible once the bid has been finished. - Inapplicable shipping location We ship worldwide with the exception of Middle East, South America, Russia & Italy. - Shipping fee Shipping and handling charges has included the cost of packing, shipping, auction fees and other administrative fees. - Selection of Shipping Service Provider All selling items would be shipped by UPS normally. Customers could request to use other specific courier services if necessary.
Hong Kong Post standard flat shipping service ? non-detailed tracking information will be provided. Parcel / EXPRESS service ? detailed tracking information will be provided.
- Shipping address We ship to the specific address which has been registered in your Paypal account. However, we will not carry any responsibilities if the parcel has been returned due to any one of the reasons below like unsuccessful delivery because of insufficient delivery information or import has been rejected by the local custom. - E-mail notification We will send an e-mail notification to the customer with the tracking number information once the shipment has been made. - Shipping time EXPRESS service to U.S.A. requires approximately 1-3 business days. Standard service to U.S.A. requires approximately 5-14 business days. EXPRESS service to Asia countries requires approximately 2-5 business days. Standard service to Asia countries requires approximately 5-7 business days. EXPRESS service to Australia / other main European countries requires approximately 3-5 business days. The actual required shipping time would be subjected to other factors like the weather, holidays and other possible sudden events. - Handling time Your order would be shipped out within 1 business day after bidding. - Tax or duties We would not carry any responsibilities for any possible taxes or duties that might occur in your local countries. All items would be marked as gift on the Shipment Declaration Form.
Return policy Full refund within 14 days under both agreement. Buyers need to responsible for the return shipping fees.
Other terms All our items are 100% genuine.Only serious buyers are welcomed. Negative feedback would be given to the buyers who do not have the intention to settle the payment or purchase from us. Wholesales Order are welcomed through our eBay Store! Please feel free to contact us for more details!!
Contact us BRANDOFF LIMITED 2/F Wing Lock House, 16 Peking Road, Tsim Sha Tsui, Kowloon, Hong Kong Tel.: 852-27230180 Office hours Mon-Sun 11:00am ? 18:00pm (HK time: GMT+8hrs)