Shipping
We process your order immediately after receipt of payment.
Usually the shipment leaves our warehouse no later than on the next
working day (except Saturday) and will pass our logistic partner UPS or
DHL.
Within Germany, we
send also to packing stations, unless the goods are not too big. The
delivery time is extended then to about 5 days. Please keep in mind that
this circumstance is not considered by
eBay.
In addition, we ship
also to a number of European countries. All possible countries ca be
found on eBay.
If
you purchase multiple items together, we try to pack these in one
package and will inform you about the reduced cargo set then.
Unfortunately, this is not always possible, because for example a
shipment exceeds the possible weight of the package or we ship from
different warehouses.
The calculation without value added tax to customers in EU
countries or of Switzerland can only take place when you give us advance
following information by E-mail to verkauf@ihtgruppe.de:
1. the exact company
name
2. the legal form of
your company
3. the valid VAT
identification number
Their data are then examined. You receive a message from us,
whether the settlement without value added tax can be. The invoice for a
purchase on eBay I can be changed
more.
Please keep in mind
that the purchase price for deliveries in Switzerland to customs and
import charges can increase.
The shipping cost displayed on eBay apply to deliveries in
the Switzerland. The recipient bears the Customs and import duties which
are laid down by the Swiss customs
office.
Payment
Pay easily via PayPal or bank transfer. Please indicate
always your ebay name in the transfer! Payment by invoice, credit card
or cash on delivery is not
possible.
Please note that we
will not send an invoice together with the goods for organisational
reasons. You will receive your invoice incl. German VAT electronically
approx. 5 - 7 days later.
After the
auction
Please, do not hesitate and let us know
if you are not satisfied with the received product. Send an email to
ebay@ihtgruppe.de
before you open a case on eBay. We solve your
problem.
For any further
questions please contact ebay@ihtgruppe.de too.
Please keep in mind that we communicate in German and English
only.