We accept payment via paypal, personal cheque, postal order, bank transfer, cash. Payments by personal check and postal order must clear before item is shipped out.
On items that have a postage cost we combine shipping. If multiple items are purchased I will send a combined shipping invoice.
Items are sent by Royal Mail or courier.
We only charge actual postage for international destinations. If the actual postage is less then the postage in our postage costs then we will refund the difference. I can send specific shipping quotes if requested.
In order to cover all eventualities I quote the highest possible shipping in the listing. In almost all cases the actual cost is less and sometimes much less. Contact me for a specific quote.
All our items carry a 100% NO QUIBBLE 14 DAY MONEY BACK GUARANTEE and we will always try and resolve all issues. If an item is the wrong item, faulty, defective, not as described or for any other reason that is our responsibility then we will pay for any return postage and refund your full payment including any original postage. If you wish to return an item for any reason other than due to an error on our part all we ask is that you pay the return postage. We can offer advice on the best and cheapest way to return items.
The description in the listing and the photographs provided are the governing description of the item.
We are a small (very small) family business and pride ourselves on our excellent customer service. Please keep in mind that, although we try our best, sometimes mistakes are made and an item may not be exactly as expected. If you have any issues or concerns please contact us via the ebay messaging tab, at mandony108@gmail.com, or by calling 02035093556 before leaving any negative feedback or a low Detailed Seller Rating. It is very important to us to resolve any problems and leave you feeling 100% satisfied.
For any questions, further information, customer service issues etc please write to us via the ebay messaging system or to our email at mandony108@gmail.com or call us on 02035093556.
