Feedback:
We are committed to 100% customer satisfaction, so if you are not happy with your order then please let us know before leaving any feedback as we are here to help.
Contact Us:
We are a UK based Store and are here to assist you during normal office hours, if you would like to contact us, we can be contacted by using the 'Ask the Seller a Question' link at the top of the page or via email at Koo Bikes
Our Ebay Shop Promise:
We only list what we have instock. All items are brand new and covered by warranty. We offer a 365 day no hassle returns policy.
Faulty Goods
Any item found to be damaged or faulty when received must be returned to us WITHIN 7 DAYS of receipt, please contact us through eBay so we can advise on the best way to return, and the item can be replaced or refunded.
Non-Faulty Goods
We accept the return of goods that were wrongly ordered or ordered in error for exchange. These items must be returned to us carriage paid in the original packing and in a saleable condition WITHIN 365 DAYS of receipt. P & P or carriage on exchange/replacement item is chargeable.
Returns for Refund
These items must be returned to us unused with original packaging intact and in a saleable condition within 365 days of receipt. Goods must be returned carriage paid. A full refund will be given when the item has been received and is in a 'as new' condition.
When returning items from outside the UK, please ensure all custom's documentation is marked as a returned item as any additional custom's fees will not be paid by seller.
Our Store...
Please click on http://stores.ebay.com/Koo-US to visit our store. We sell many other similar items.
Add us to your favorite sellers list! Don't forget to regularly pass-by as we are constantly adding new products, special offers and unbeatable deals to our listings!
|