SHIPPING AND
HANDLING:
US 48 Contiguous States USPS
Priority Shipping $9.95:
$9.95 USD unless item is promoted
as free shipping
Item will ship within 1 business
days from Augusta, Georgia
Transit time is 1 to 9 business
days from ship date depending on customer shipping address
Expect at least 5 to 9 business
days if customer shipping address is on the west coast (California,
Oregon, Washington, Alaska - especially)
In a rural area in addition to the
1 days handling time
US 48 Contiguous States EXPEDITED
SHIPPING:
Item will ship within 1 business
days from Augusta, Georgia
Transit time is 2 business days
from ship date
UPS 2nd Day Air $24.95 USD for US
48 contiguous states. Add $10 for AK, HI
US PO Box Address:
Item will ship within 1 business
days from Augusta, Georgia
USPS Priority Mail is an expedited
2 to 3 days service.
International, Canada, AK, HI,
PR, US Territories, PO Box, APO/FPO:
Calculated shipping from USPS or
UPS chosen during checkout plus $3.95 handling fee for customs
documentation and specialized packaging
AK,HI,PR, US Territories, APO/FPO
should select USPS Priority Mail for most economical rate
Customs, Duties, Taxes, or Duties
imposed by Canada and foreign nations are the responsibility of the
customer
Items will not be marked as
"gifts" on customs forms
Combined Shipping Discount:
For items paid for together during
one instance of checkout, pay full price for first item and half
price for each additional item
Combined shipping is allowed
within 4 days of first item won
Example:
Shoes won on 1st day of the month and shipping is $9.95
Win two more pairs of shoes within 4 days
$9.95 for 1st item, $4.95 each for the 2nd and 3rd item
Total Shipping is $19.90 rather than $29.85
RETURNS
AND EXCHANGES:
RETURN
CONDITIONS:
Wrong
item shipped or defective items are eligible for a full refund and
NO restocking fee
International
and Canada returns are not accepted
All
other returns are charged a 10% restock fee to cover expenses
related to processing the return and relisting the item
Customer
is responsible for shipping charges on returns unless The
Hitch-N-Post is in error
All
items must be returned in the original condition with all original
packaging and the original box
Please
try on the shoes on carpet or a surface that does not soil or
damage the outsoles
RETURN
INSTRUCTIONS:
Request
a Return Merchandise Authorization(RMA) by contacting us through
the ebaY message system.
The
Hitch-N-Post service team will send you a RMA e-mail with
instructions to return the item.
The
RMA e-mail must be enclosed with the returned item(s)
ABOUT
US:
The
Hitch-N-Post, located in Augusta, Georgia, has served thousands of
customers over the last 5 years in finding name brand,
authentic merchandise at reasonable prices. Our owners, Chris and
Rob, are committed to excellent customer service and have hired
excellent, like-minded team members to create a warm, customer
friendly environment. 100% customer satisfaction is our
goal, and we pride ourselves in our 5 Star Service.
We
want our customers to understand our business model and processes.
We are an independent brand name merchandise inventory liquidator
purchasing only authentic brand name merchandise through trusted
distribution channels. We buy overstock, store returns, manufacture
defects, and first quality items and offer these brand names to our
customers at a reasonable price.
Manufacturers
may require that our merchandise be marked in a manner to
prevent returns back to the manufacturer or its retail stores and
outlet stores. There are no express, limited, or implied
warranties by the manufacturers, vendors, or The Hitch-N-Post on
any of the merchandise we sell to our customers.
If
there is a problem with an item or a transaction with The
Hitch-N-Post, we simply ask that customers contact us so that we can
take care of it professionally and efficiently.
