SAME DAY DISPATCH IF ORDERED BEFORE 1PM
ITEMS ORDERED AFTER 1PM WILL BE DISPATCHED THE NEXT WORKING DAY
ITEMS ORDERED SAT/SUN OR BANK HOLIDAYS WILL BE DISPATCHED THE NEXT WORKING DAY
WHY CHOOSE TO BUY FROM US?
1. CUSTOMER SATISFACTION IS OUR NUMBER 1 PRIORITY. ALL MESSAGES ARE RESPONDED TO WITHIN 24 HOURS…USUALLY STRAIGHT AWAY. CHECK OUT OUR CUSTOMER FEEDBACK!
2. PEACE OF MIND. WE OFFER A 14 DAY NO-QUIBBLE REFUND POLICY. IF YOU CHANGE YOUR MIND WITHIN 14 DAYS OF SALE DATE, JUST SEND US AN EMAIL THROUGH EBAY MESSAGES & RETURN THE ITEM FOR A FULL REFUND (BUYER PAYS RETURN POSTAGE)
Please note the following info re. postage;
Occasionally Royal Mail may not make a delivery. This is unfortunate & is completely beyond our control.
Royal Mail do have certain policies that they adhere to and will only advise that an item is deemed missing AFTER 15 working days.
We have to adhere to these policies so if you have any concerns regarding postage then we must recommend that the RECORDED delivery option is selected upon ordering from us. Without the recorded delivery option then tracing your parcel is made virtually impossible and delays in sorting out the problem will occur in accordance with Royal Mail guidelines.
If RECORDED delivery is not selected and an item goes missing then we cannot act upon it until after 15 working days so please be aware of this fact prior to making your purchase.