|
We only have these in every so often so don't miss out! Please note that the paper is handmade so may have small marks from the making process. Visit our Ebay shop for all things pagan/wiccan http://stores.ebay.co.uk/Freyas-Cauldron ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Follow us on Facebook for special offers, free
to enter competitions and new product updates. Check out our website too! ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~
Combined Postage: We are happy to combine postage on items bought on the same day, use the "Buy It Now" option for each item and then request a total from seller. We cannot refund on overpayment of postage if you use the basket option, unless agreed before buying as eBay will have already charged us fees on the postage costs and we cannot get these back if we refund. Payment: We accept payment by PayPal in £'s Sterling. Non Payment: Please make sure you can pay for your item when you buy it! We always open an unpaid case after 2-3 days if you have not contacted us and made payment arrangements. We have already been charged fees for selling a item and this it’s the only way we can get these back. Items bought by mistake can be cancelled so please contact us. Postage: We use Royal
Mail 2nd or 1st class for items up to large letter size and MyHermes,
for all items over this size. Please note that items over 1kg to the Some pendants are sent by recorded delivery to the We are happy to send our items outside the UK but as
we have had a few things go missing, we now only use Tracked Airmail, please
email us before bidding so we can
give you a postage price. Our postage prices include actual postage, cost of packaging and eBay fees ( we are charged 11% on our postage price as well as on the final selling price of the item.) Feedback: If there is a problem with your item then please contact us before leaving feedback as all issues can be resolved and we pride ourselves in our high level of customer service. We are only human and do make mistakes and these will be sorted out straight away if you let us know. Negative feedback should only be used for those who do not deliver your items and run off with your money ~ we are not one of those sellers!! You can email us directly on freyascauldron@yahoo.co.uk to sort out problems quickly. Missing Items: Royal Mail: They should leave a card if you are not at home, sadly this does not always happen. If your item has not arrived as expected please contact your local sorting office (not Post Office) as 99% of the time your item is sat there waiting for collection. If not then please contact us, please remember that Royal Mail does not consider a item lost until after 15 days and we are unable to submit a claim till then. For lost items we will offer a refund, replacement or a alternative item. MyHermes, a tracking number will be added to the eBay sale within 24 hours of purchase (Monday to Friday). Damaged items: If your item arrives damaged then please contact us with details and photos of the damage (email address below). We can then put in a claim for the damage to the relevant courier and offer either a refund or replacement. Photos: We take all of our photos ourselves, we are not professionals but we do try to be as accurate s possible, therefore photos should only be used as a guide and where we have more than one of the item, the photo may not show the one that you receive. Colours: We use natural daylight to photograph all of our items. Whilst we try and make these as accurate as possible, colours will look different on certain computer monitors. Blue, Purple and Green are a prime example of this. Note: Please note that we are required by law to state that our magical items are sold for entertainments purposes only, we cannot guarantee that you will gain the outcome you wish by using any of our herbs, potions and oils. ~~~~~~~~~~~~~~~~~~~~~~~~~ Thank you for looking!
~ Blessed Be ~
|