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SHIPPING &
HANDLING
We ship
within the 4 business days (usually less than 2 business days) after receipt of
the payment (except for a pre-order in which case the buyer will be notified by
e-mail as to the estimated date of shipping). Each item is packed carefully to
make sure it gets to you in excellent condition. Each package comes with a
tracking number.
PAYMENTS
Payments are accepted via Pay Pal within
7 days of auction closing. We have become
Pay Pal Verified users to make you feel as secure with this transaction
as possible. Pay Pal accepts Visa, MasterCard, Discover Card, and American
Express. We prefer payment by Pay Pal but if for some reason you don't, please
visit our shop located in Coventry,
CV6 6GS. If payment is not
received, the item will be re-listed. All sales are final for this auction.
Thanks in advance for understanding.
RETURNS AND
REFUNDS
We operate a
money back guarantee. Unless stated otherwise.
If you are
unhappy with the product for whatever reason, please contact me to arrange a
return and refund.
As shipping
costs are not retrievable, we are unable to refund shipping costs.
FEEDBACK
We use an
automated eBay feedback response system. If you are happy with the product,
please leave positive feedback and I will automatically leave positive feedback
for you.
If you are
unhappy with the transaction for any reason, please contact us first to resolve.
If you do leave negative or neutral feedback you waive your rights for support
regarding any problems with us and open yourself up for possible retaliatory
negative feedback.
Please avoid
making negative feedback remarks, contact us first if you have any
problems!
CONTACT
We will contact
you through your eBay registered e-mail address, please make sure that it is
working, if not please send us a new e-mail address. We try to respond to
messages within 48 hours, please bear with us as we are getting a lot of
messages everyday. If you do not receive a reply to your email within 5 days, it
means that we have not received your email or our reply has been filtered out by
your spam filters. If this happens, please check your spam/bulk/junk mail
folders or email us from a different email account.
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