Customer Service: 

• Thank You for visiting our listings. This Product is offered to you by GREENCELLTECH power source Co.,Ltd.. GREENCELLTECH is committed to offer high quality low cost laptop battery,camcorder battery,cameras battery,PDAs battery. Our main mission is your satisfaction from either our service or products. We try our best in order to make your experience a great one.
• Have a question? Would you please contact us.

Contact Us: 

• We try our best to answer your questions in a timely manner and most of the time we respond in less than 24 hours. We are aware that the communication problems between the seller and the buyer could be frustrating if left unsolved. We would like to let you know that we will respond to all after-sale questions based upon our knowledge.
• If you asked a question and did not get any response in an 24-hour period, please try again, and if you still did not get any response in the next 24 hours, it could be either that we did not receive your email questions or you did not get our email answers. In this case, please check your email server and/or your email address quotas and try again, and if you still do not get any response, please call us at the contact number that is stored at eBay. All calls should be based on an item number. For urgent cases, please repeat this procedure in 24-hour intervals.
• For Customer Service and Sales, please contact us.
• Business Hours: 9 am to 6 pm, Eastern Time (Monday to Friday).

• Warranty and Guarantee terms start from the purchase date. Buyer will be responsible, if replacement warranty or money back guarantee ceases due to late payment. If shipment takes more than 4 days starting from the payment date, any delays will be deducted from the warranty and guarantee time interval. Shipping/Handling/Insurance costs are not refundable. Buyer will be responsible for returning back the supposedly defective item. Before returning the item, please contact us to get an RMA#. If the item is found to be defective, a replacement will be shipped, otherwise the same item will be returned back.
• Please be advised that in the event of a negative feedback left for us with abandon and/or before giving us a chance to resolve any type of issue related to our products or services, the above-mentioned warranty will be rendered voided immediately.
• We sincerely thank you and appreciate your business.
• Feedback Policy
  We strongly recommend all our customers to post a feedback.Once you receiving the item with satisfaction, please leave us positive feedback.If you are not happy with item,please let me know before leaving negative feedback,leaving negative feedback can not solve any problems.

• Accepted Payment Methods:
  Payment must be received within 5 business days unless buyer has contacted us with any specific reasons.
• Shipping Response Time:
  Same/Next day shipment upon confirmation of your payment. We will send a shipping notification email to your eBay mail address. If you do not receive shipping notification in 3 days, please contact us.
  Item will be shipped within 48 hours after payment received. Please provide your full address and full name in PayPal. (PayPal will provide Protection for registered address).
  Please allow about 15 to 30 working days for your order to arrive. We use Post Office Air Mail. (Depends on the country, delivery speed of the postal office).The shipping time:
  United States:10-20 working days
  Canada/Australia/United Kingdom: 15-30 working days
  Chile/Brazil/South America/Italy/France/Spain/Germany/Eastern Europe/Philippines:30-40 working days
  Shipping time to Italy, Philippines and India is about a month, but due to strict customs
  policy, sometimes it may take up to 2 months, if you are a buyer from Italy, Philippines
  or India and you don't agree the long shipping time, please don't purchase this item.
• If you need urgently.Please contact me before bidding,I will give you another express fee which will take 7-10 working days (TNT, EMS, FEDEX,DHL).
• Non-Paying Bidders:
  Payment must be received within 7 business days of the auction close / We request you not to bid buy if you are not sure of paying for it. /Non payment can lead to your account suspension at eBay.

• PICTURE AND PACKAGE ACCURACY:
  Actual item will look the same as the picture, however, there may be slight variations in colors or the label due to lighting effect during photo taking or bidder’s monitor setting. We increase our battery label capacity and we will send our customer up- to-date battery package. In oder to less the weight ,we will post in simple gift-box package in stead of shell package to our international customer.